:root{color-scheme:light;--font-barlow:Inter,Arial,Helvetica,sans-serif;--font-montserrat:Inter,Arial,Helvetica,sans-serif;--brand-red:#e30613;--brand-black:#15161b;--brand-white:#ffffff;--surface:#f3f4f7;--surface-alt:#e9ebf0;--border:#d9dce5;--text-muted:#5f6472}*{box-sizing:border-box}body,html{margin:0;padding:0;background:radial-gradient(1400px 600px at 100% -20%,rgba(227,6,19,.08),transparent 40%),radial-gradient(1200px 500px at -20% -10%,rgba(21,22,27,.08),transparent 38%),var(--surface);color:var(--brand-black);font-family:var(--font-barlow),Inter,Arial,Helvetica,sans-serif}a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit}.jira-app{min-height:100vh;display:grid;grid-template-rows:auto 1fr}.jira-navbar{position:-webkit-sticky;position:sticky;top:0;z-index:50;background:#000000;border-bottom:2px solid #fb0009;height:96px}.jira-navbar-inner{height:100%;padding:0 40px;display:grid;grid-template-columns:auto 1fr auto;align-items:center;grid-gap:32px;gap:32px}.jira-navbar-brand{display:inline-flex;align-items:center;gap:12px;text-decoration:none;flex-shrink:0}.jira-logo-img{height:90px;width:auto;object-fit:contain;filter:brightness(0) invert(1);display:block;image-rendering:-webkit-optimize-contrast}.jira-nav{justify-content:center;gap:0;height:100%}.jira-nav,.jira-navbar-actions{display:flex;align-items:center}.jira-navbar-actions{gap:8px;flex-shrink:0}.jira-nav-icon-svg{width:18px;height:18px;flex-shrink:0;opacity:.65;transition:opacity .2s ease;shape-rendering:geometricPrecision;vector-effect:non-scaling-stroke}.jira-nav-item{display:inline-flex;align-items:center;gap:7px;height:100%;padding:0 16px;color:rgba(255,255,255,.6);font-weight:600;font-size:12.5px;letter-spacing:.06em;text-transform:uppercase;font-family:var(--font-montserrat),sans-serif;text-decoration:none;position:relative;white-space:nowrap;transition:color .2s ease}.jira-nav-item:after{content:"";position:absolute;bottom:0;left:16px;right:16px;height:2px;background:#fb0009;transform:scaleX(0);transform-origin:center;transition:transform .25s cubic-bezier(.4,0,.2,1)}.jira-nav-item:hover{color:#ffffff}.jira-nav-item:hover .jira-nav-icon-svg{opacity:1}.jira-nav-item:hover:after{transform:scaleX(1)}.jira-nav-item.active{color:#ffffff}.jira-nav-item.active .jira-nav-icon-svg{opacity:1}.jira-nav-item.active:after{transform:scaleX(1)}.jira-nav-chevron,.jira-nav-icon,.jira-nav-label{display:none}.jira-notify{position:relative}.adkb-block-card{display:grid;grid-gap:12px;gap:12px;padding:14px;border:2px solid #e2e8f0;border-radius:14px;background:#f8fafc}.adkb-block-head{display:grid;grid-template-columns:auto 180px 1fr auto;grid-gap:8px;gap:8px;align-items:start}.adkb-block-type{min-width:0}.adkb-block-actions{display:flex;justify-content:flex-start}.adkb-upload-panel{display:grid;grid-gap:10px;gap:10px}.adkb-upload-row{display:grid;grid-template-columns:180px 1fr;grid-gap:10px;gap:10px;align-items:center}.adkb-file-drop{display:flex;align-items:center;justify-content:center;min-height:42px;padding:10px 14px;border:2px dashed #cbd5e1;border-radius:10px;background:#fff;color:#64748b;font-size:13px;font-weight:700;cursor:pointer;transition:border-color .14s,color .14s,background .14s}.adkb-file-drop:hover{border-color:#e30613;color:#e30613;background:#fff1f2}.adkb-upload-meta{font-size:12px;font-weight:600;color:#475569}.adkb-upload-preview{width:100%;max-height:240px;object-fit:contain;border-radius:12px;border:1.5px solid #e2e8f0;background:#fff}.kb-resource-blocks{display:grid;grid-gap:14px;gap:14px}.kb-resource-card{display:grid;grid-gap:12px;gap:12px;background:#fff;border:2px solid #e8ecf4;border-radius:16px;padding:16px 18px}.kb-resource-card-head{display:flex;align-items:flex-start;gap:12px}.kb-resource-title{margin:0;font-size:15px;font-weight:700;color:#111827}.kb-resource-kind{display:inline-flex;margin-top:4px;font-size:11px;font-weight:700;color:#64748b;text-transform:uppercase;letter-spacing:.05em}.kb-resource-image-wrap{display:grid;grid-gap:10px;gap:10px}.kb-table-wrap{overflow-x:auto}.kb-table{width:100%;border-collapse:collapse;font-size:13px;color:#1f2937}.kb-table td{padding:10px 12px;border:1px solid #dbe4f0;background:#fff}.kb-table tr:first-child td{background:#f8fafc;font-weight:700}@media (max-width:768px){.adkb-block-head,.adkb-upload-row{grid-template-columns:1fr}.adkb-file-drop{width:100%}.kb-resource-card-head{flex-direction:column}}.jira-notify-btn{position:relative;width:40px;height:40px;border-radius:999px;border:1px solid rgba(255,255,255,.16);background:rgba(255,255,255,.04);color:rgba(255,255,255,.88);display:inline-flex;align-items:center;justify-content:center;cursor:pointer;transition:background .2s ease,border-color .2s ease,transform .2s ease}.jira-notify-btn.open,.jira-notify-btn:hover{background:rgba(251,0,9,.14);border-color:rgba(251,0,9,.38);transform:translateY(-1px)}.jira-notify-badge{position:absolute;top:-5px;right:-5px;min-width:20px;height:20px;padding:0 6px;border-radius:999px;background:#fb0009;color:#ffffff;font-size:10px;font-weight:800;font-family:var(--font-montserrat),sans-serif;display:inline-flex;align-items:center;justify-content:center;box-shadow:0 0 0 3px #000000}.jira-notify-panel{position:absolute;top:calc(100% + 14px);right:0;width:408px;max-height:min(74vh,620px);overflow:hidden;background:radial-gradient(140% 80% at 100% 0,rgba(227,6,19,.08),transparent 55%),linear-gradient(180deg,#ffffff,#f8fafc);border:1px solid #d8dde8;border-radius:24px;box-shadow:0 24px 60px rgba(15,23,42,.22);z-index:80;display:grid;grid-template-rows:auto auto 1fr;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}.jira-notify-head{display:grid;grid-gap:10px;gap:10px;padding:16px 16px 14px;border-bottom:1px solid rgba(226,232,240,.92)}.jira-notify-head-main{display:grid;grid-gap:4px;gap:4px}.jira-notify-head strong{display:block;color:#0b1324;font-size:16px;letter-spacing:-.01em}.jira-notify-head p{margin:0;color:#64748b;font-size:12px}.jira-notify-head-actions{display:flex;justify-content:flex-end;align-items:center;gap:8px}.jira-notify-controls{display:inline-flex;align-items:center;gap:8px;padding:4px;border-radius:999px;border:1px solid #e4e8f0;background:rgba(255,255,255,.9)}.jira-notify-live{display:inline-flex;align-items:center;justify-content:center;width:10px;height:10px;border-radius:999px;border:0;position:relative}.jira-notify-live:after{content:"";position:absolute;inset:-4px;border-radius:999px;opacity:.18}.jira-notify-live-live,.jira-notify-live-live:after{background:#16a34a}.jira-notify-live-fallback,.jira-notify-live-fallback:after{background:#d97706}.jira-notify-live-connecting,.jira-notify-live-connecting:after{background:#94a3b8}.jira-notify-icon-btn{border:1px solid #e4e8f0;background:rgba(255,255,255,.88);color:#334155;cursor:pointer;width:34px;height:34px;display:inline-flex;align-items:center;justify-content:center;border-radius:999px;transition:border-color .18s ease,color .18s ease,background .18s ease}.jira-notify-icon-btn:hover{border-color:rgba(227,6,19,.22);color:#b91c1c;background:#fff7f7}.jira-notify-icon-btn:disabled{cursor:not-allowed;opacity:.55}.jira-notify-list{overflow-y:auto;padding:10px;display:grid;grid-gap:8px;gap:8px;background:linear-gradient(180deg,rgba(248,250,252,.6),rgba(241,245,249,.3))}.jira-notify-empty{padding:34px 18px;text-align:center;color:#64748b;font-size:13px;border:1px dashed #d8dee9;border-radius:18px;background:rgba(255,255,255,.72)}.jira-notify-item{display:grid;grid-template-columns:4px minmax(0,1fr);grid-gap:12px;gap:12px;padding:13px;border-radius:18px;border:1px solid #e6eaf2;background:rgba(255,255,255,.95);transition:transform .18s ease,background .2s ease,border-color .2s ease,box-shadow .2s ease;box-shadow:0 8px 18px rgba(15,23,42,.05)}.jira-notify-item:hover{transform:translateY(-1px);background:#ffffff;border-color:#d8dee8;box-shadow:0 12px 22px rgba(15,23,42,.08)}.jira-notify-item.is-new{background:linear-gradient(180deg,#fff8f8,#ffffff);border-color:#fecaca;animation:jira-notify-item-pop .2s ease}.jira-notify-item.is-burst{box-shadow:inset 0 0 0 1px rgba(227,6,19,.08)}.jira-notify-item-accent{width:4px;border-radius:999px;min-height:100%;background:#cbd5e1}.jira-notify-item-accent-created{background:linear-gradient(180deg,#14b8a6,#0f766e)}.jira-notify-item-accent-assigned{background:linear-gradient(180deg,#60a5fa,#2563eb)}.jira-notify-item-accent-commented{background:linear-gradient(180deg,#f97316,#c2410c)}.jira-notify-item-accent-resolved{background:linear-gradient(180deg,#4ade80,#15803d)}.jira-notify-item-accent-changed,.jira-notify-item-accent-reopened{background:linear-gradient(180deg,#fb7185,#be123c)}.jira-notify-item-main{display:grid;grid-gap:8px;gap:8px;min-width:0}.jira-notify-row{display:flex;align-items:center;justify-content:space-between;gap:10px;color:#0f172a;font-size:12px}.jira-notify-row-right{display:inline-flex;align-items:center;gap:8px}.jira-notify-ticket-block{display:flex;align-items:center;gap:10px;min-width:0}.jira-notify-ticket-copy{display:grid;grid-gap:2px;gap:2px;min-width:0}.jira-notify-ticket-copy strong{color:#0f172a;font-size:12px;line-height:1.1}.jira-notify-ticket-status{color:#64748b;font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.05em}.jira-notify-glyph{width:30px;height:30px;border-radius:10px;display:inline-flex;align-items:center;justify-content:center;font-size:10px;font-weight:900;letter-spacing:.03em;flex-shrink:0;border:1px solid transparent}.jira-notify-glyph-created{color:#0f766e;background:#ecfeff;border-color:#99f6e4}.jira-notify-glyph-assigned{color:#1d4ed8;background:#eff6ff;border-color:#bfdbfe}.jira-notify-glyph-commented{color:#c2410c;background:#fff7ed;border-color:#fdba74}.jira-notify-glyph-resolved{color:#166534;background:#f0fdf4;border-color:#86efac}.jira-notify-glyph-changed,.jira-notify-glyph-reopened{color:#be123c;background:#fff1f2;border-color:#fda4af}.jira-notify-row span{color:#64748b;white-space:nowrap}.jira-notify-burst{display:inline-flex;align-items:center;justify-content:center;padding:3px 8px;border-radius:999px;background:#fff1f2;border:1px solid #fecdd3;color:#be123c;font-size:10px;font-weight:800;letter-spacing:.02em}.jira-notify-title{margin:0;color:#0f172a;font-size:13px;font-weight:700;line-height:1.45}.jira-notify-activity{margin:0;display:flex;align-items:center;gap:8px;flex-wrap:wrap;color:#475569;font-size:12px;line-height:1.4}.jira-notify-type{display:inline-flex;align-items:center;justify-content:center;padding:4px 8px;border-radius:999px;font-size:10px;font-weight:800;letter-spacing:.04em;text-transform:uppercase}.jira-notify-type-created{color:#0f766e;background:#ecfeff}.jira-notify-type-assigned{color:#1d4ed8;background:#eff6ff}.jira-notify-type-resolved{color:#15803d;background:#f0fdf4}.jira-notify-type-reopened{color:#b45309;background:#fffbeb}.jira-notify-type-changed{color:#b91c1c;background:#fff1f2}.jira-notify-meta{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:6px;gap:6px}.jira-notify-meta span{font-size:11px;color:#475569;background:#ffffff;border:1px solid #e2e8f0;border-radius:12px;padding:4px 8px;text-align:center;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.jira-notify-toast{position:fixed;right:20px;top:108px;z-index:90;width:min(360px,calc(100vw - 28px));display:flex;gap:12px;align-items:flex-start;padding:14px 16px;border-radius:20px;background:radial-gradient(120% 120% at 100% 0,rgba(227,6,19,.08),transparent 55%),#ffffff;border:1px solid #d9dce5;box-shadow:0 18px 42px rgba(15,23,42,.2);animation:jira-notify-slide .22s ease}.jira-notify-toast-dot{width:10px;height:10px;border-radius:999px;margin-top:7px;flex-shrink:0}.jira-notify-toast-dot,.jira-notify-toast-dot-created{background:#22c55e;box-shadow:0 0 0 6px rgba(34,197,94,.16)}.jira-notify-toast-dot-assigned{background:#3b82f6;box-shadow:0 0 0 6px rgba(59,130,246,.16)}.jira-notify-toast-dot-resolved{background:#16a34a;box-shadow:0 0 0 6px rgba(22,163,74,.16)}.jira-notify-toast-dot-changed,.jira-notify-toast-dot-reopened{background:#e30613;box-shadow:0 0 0 6px rgba(227,6,19,.14)}.jira-notify-toast-body{min-width:0}.jira-notify-toast-title{margin:0;color:#0f172a;font-size:13px;font-weight:800}.jira-notify-toast-text{margin:4px 0 0;color:#475569;font-size:13px;line-height:1.45}.jira-notify-push-note,.jira-notify-push-row,.jira-notify-push-row>div{display:none}.jira-notify-push-btn{border:1px solid #d1d5db;background:#ffffff;color:#0f172a;border-radius:999px;padding:8px 14px;font-size:12px;font-weight:700;cursor:pointer;flex-shrink:0}.jira-notify-push-btn:disabled{cursor:not-allowed;opacity:.65}.jira-notify-push-btn.is-active{border-color:rgba(251,0,9,.24);background:#fff1f2;color:#b91c1c}.jira-notify-switch{border:0;background:transparent;padding:0;cursor:pointer;flex-shrink:0}.jira-notify-switch:disabled{cursor:not-allowed;opacity:.55}.jira-notify-switch-track{width:46px;height:28px;border-radius:999px;background:#d7dee8;border:1px solid #cbd5e1;display:inline-flex;align-items:center;padding:3px;transition:background .18s ease,border-color .18s ease}.jira-notify-switch-thumb{width:20px;height:20px;border-radius:999px;background:#ffffff;box-shadow:0 2px 8px rgba(15,23,42,.18);transition:transform .18s ease}.jira-notify-switch.is-on .jira-notify-switch-track{background:#fb0009;border-color:rgba(251,0,9,.28)}.jira-notify-switch.is-on .jira-notify-switch-thumb{transform:translateX(18px)}@keyframes jira-notify-slide{0%{opacity:0;transform:translateY(-8px)}to{opacity:1;transform:translateY(0)}}@keyframes jira-notify-item-pop{0%{opacity:.72;transform:translateY(3px) scale(.985)}to{opacity:1;transform:translateY(0) scale(1)}}.jira-user-pill{display:inline-flex;align-items:center;gap:8px;padding:6px 14px 6px 10px;border-radius:999px;border:1px solid rgba(255,255,255,.18);color:rgba(255,255,255,.85);font-size:13px;font-weight:600;font-family:var(--font-montserrat),sans-serif;max-width:200px}.jira-profile-menu{position:relative}.jira-profile-trigger{display:inline-flex;align-items:center;gap:10px;padding:5px 10px 5px 6px;border-radius:999px;border:1px solid rgba(255,255,255,.18);background:rgba(255,255,255,.04);color:rgba(255,255,255,.88);cursor:pointer;transition:background .2s ease,border-color .2s ease}.jira-profile-trigger.open,.jira-profile-trigger:hover{background:rgba(251,0,9,.12);border-color:rgba(251,0,9,.34)}.jira-profile-avatar{width:32px;height:32px;min-width:32px;border-radius:999px;object-fit:cover;border:1px solid rgba(255,255,255,.18)}.jira-profile-avatar-fallback{display:inline-flex;align-items:center;justify-content:center;background:rgba(251,0,9,.2);color:#ffffff;font-weight:800;font-size:12px}.jira-profile-dropdown{position:absolute;top:calc(100% + 12px);right:0;width:280px;background:#ffffff;border:1px solid #d9dce5;border-radius:18px;box-shadow:0 18px 48px rgba(15,23,42,.2);z-index:80;overflow:hidden}.jira-profile-dropdown-head{display:flex;align-items:center;gap:12px;padding:16px;border-bottom:1px solid #eceff5}.jira-profile-avatar-lg{width:72px;height:72px;min-width:72px;border-radius:999px;object-fit:cover;border:1px solid #e2e8f0}.profile-avatar-lg{width:112px;height:112px;min-width:112px;border-radius:999px;object-fit:cover;border:2px solid #e2e8f0}.profile-avatar-fallback{display:inline-flex;align-items:center;justify-content:center;background:#e30613;color:#ffffff;font-weight:800;font-size:32px}.jira-profile-dropdown-head strong{display:block;color:#0f172a;font-size:14px}.jira-profile-dropdown-head p{margin:4px 0 0;color:#64748b;font-size:12px;text-transform:capitalize}.jira-profile-dropdown-list{display:grid;padding:8px}.jira-profile-dropdown-item{width:100%;text-align:left;border:0;background:transparent;color:#0f172a;padding:12px 14px;border-radius:12px;font-size:14px;cursor:pointer}.jira-profile-dropdown-item:hover{background:#f8fafc}.jira-profile-dropdown-item-danger{color:#dc2626}.jira-drawer-profile{display:flex;align-items:center;justify-content:center;width:100%;padding:12px 16px;border-radius:10px;border:1px solid rgba(255,255,255,.12);background:rgba(255,255,255,.04);color:#ffffff;font-size:13px;font-weight:700;font-family:var(--font-montserrat),sans-serif}.jira-drawer-profile:hover{background:rgba(255,255,255,.08)}.jira-user-pill svg{flex-shrink:0;opacity:.7}.jira-user-name{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.jira-vr{display:inline-block;width:1px;height:22px;background:rgba(255,255,255,.15);margin:0 2px}.jira-logout-btn{display:inline-flex;align-items:center;gap:6px;padding:7px 16px;border-radius:999px;border:1px solid #fb0009;background:transparent;color:#ffffff;font-size:13px;font-weight:700;font-family:var(--font-montserrat),sans-serif;letter-spacing:.04em;cursor:pointer;transition:background .2s ease,color .2s ease}.jira-logout-btn:hover{background:#fb0009;color:#ffffff}.jira-drawer-footer{display:none}.jira-mobile-toggle{display:none;flex-direction:column;justify-content:center;align-items:center;gap:5px;width:38px;height:38px;background:transparent;border:1px solid rgba(255,255,255,.2);border-radius:8px;cursor:pointer;padding:0}.jira-mobile-toggle span{display:block;width:18px;height:2px;background:#ffffff;border-radius:2px;transition:transform .2s ease,opacity .2s ease}.jira-mobile-close{display:none;position:absolute;top:20px;right:20px;flex-direction:column;justify-content:center;align-items:center;gap:0;width:32px;height:32px;background:transparent;border:1px solid rgba(255,255,255,.2);border-radius:6px;cursor:pointer;padding:0}.jira-mobile-close span{display:block;width:14px;height:2px;background:#ffffff;border-radius:2px;position:absolute}.jira-mobile-close span:first-child{transform:rotate(45deg)}.jira-mobile-close span:last-child{transform:rotate(-45deg)}.jira-main{padding:18px 24px 24px}.jira-main-inner{max-width:1400px;margin:0 auto;display:grid;grid-gap:16px;gap:16px}.main-headline{font-size:13px;text-transform:uppercase;letter-spacing:.08em;color:#707587;font-weight:700}.jira-toolbar{display:flex;justify-content:space-between;align-items:center;gap:12px;background:#fff;padding:18px 20px;position:relative;overflow:hidden}.jira-toolbar:after{content:"";position:absolute;width:180px;height:180px;right:-70px;top:-90px;pointer-events:none}.jira-title{margin:0;font-size:22px;font-weight:700}.jira-subtitle,.muted{margin:0;color:var(--text-muted)}.page{max-width:1200px;margin:0 auto;padding:24px}.card,.panel{background:var(--brand-white);border:1px solid var(--border);border-radius:16px;padding:16px;box-shadow:0 8px 24px rgba(21,22,27,.06)}.card-accent-top{border-top:4px solid var(--brand-red)}.card-neutral-top{border-top:4px solid #2c3140}.card-accent-left{border-left:4px solid var(--brand-red)}.admin-settings-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));grid-gap:20px;gap:20px;align-items:stretch}@media (max-width:1100px){.admin-settings-grid{grid-template-columns:repeat(3,minmax(0,1fr))}}@media (max-width:820px){.admin-settings-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:560px){.admin-settings-grid{grid-template-columns:1fr}}.admin-settings-card{height:100%;display:grid;grid-template-rows:auto 1fr auto;grid-gap:12px;gap:12px;transition:transform .2s ease,box-shadow .2s ease}.admin-settings-card:hover{transform:translateY(-2px);box-shadow:0 14px 32px rgba(21,22,27,.1)}.admin-settings-card__header{display:flex;align-items:center;gap:16px}.admin-settings-card__icon{width:48px;height:48px;border-radius:12px;display:flex;align-items:center;justify-content:center;flex-shrink:0}.admin-settings-card__title{margin:0;font-size:18px;font-weight:600;color:#0f172a}.admin-settings-card__description{margin:0;color:#475569;font-size:14px;line-height:1.55}.admin-settings-card__hint{margin-top:auto;padding-top:16px;font-size:12px;color:#94a3b8;font-weight:500}.toolbar-plain{border:0;padding:0;background:transparent;box-shadow:none}.layout-stack{display:grid;grid-gap:12px;gap:12px}.layout-stack-lg{display:grid;grid-gap:16px;gap:16px}.row{display:flex;gap:8px}.full-center{min-height:100vh;display:grid;place-items:center}.muted-zero{margin:0}.text-link{color:var(--brand-red);font-weight:700}.surface-muted{margin:0;white-space:pre-wrap;background:#f7f8fb;border:1px solid var(--border);border-radius:8px;padding:10px}.stack{display:grid;grid-gap:12px;gap:12px}.grid-2{display:grid;grid-template-columns:2fr 1fr;grid-gap:14px;gap:14px}.section-header{display:flex;justify-content:space-between;align-items:center;gap:12px}.chip{display:inline-flex;align-items:center;justify-content:center;border-radius:999px;border:1px solid #d6dae5;background:#f7f8fb;color:#474d5d;padding:4px 10px;font-size:12px;font-weight:700}.field{display:grid;grid-gap:6px;gap:6px}.field label{font-size:13px;color:#313544;font-weight:700}.field input,.field select,.field textarea{width:100%;padding:10px 12px;border-radius:8px;border:1px solid #ccd1dc;background:#fff;color:#1d2028;outline:none;position:relative;z-index:2;pointer-events:auto}.field input:focus,.field select:focus,.field textarea:focus{border-color:var(--brand-red);box-shadow:0 0 0 3px rgba(227,6,19,.14)}.btn{border:0;border-radius:12px;font-weight:700;padding:10px 14px;cursor:pointer;transition:transform .12s ease,box-shadow .12s ease,filter .12s ease}.btn-primary{background:#fb0009;color:#fff}.btn-primary:disabled{opacity:.7;cursor:not-allowed}.btn-secondary{background:#000;color:#fff}.btn-ghost{background:#fff;border:1px solid #d1d5df;color:#212532}.btn-ghost:hover{border-color:var(--brand-red);color:var(--brand-red)}.btn:hover{transform:translateY(-1px);filter:saturate(1.05)}.error-text{color:#dc2626;margin:0;font-size:14px}.empty-state{border:1px dashed #cfd3df;border-radius:12px;padding:16px;color:#4e5364;text-align:center;background:linear-gradient(180deg,#fff,#f5f6fa)}.qa-buttons-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(210px,1fr));grid-gap:12px;gap:12px}.qa-button{cursor:pointer;text-align:left;display:grid;grid-gap:8px;gap:8px;border-left:4px solid #d7dbe6;background:linear-gradient(180deg,#ffffff,#f6f8fc);transition:transform .12s ease,border-color .12s ease,box-shadow .12s ease}.qa-button:hover{transform:translateY(-1px);box-shadow:0 8px 16px rgba(21,22,27,.08)}.qa-button.active{border-left-color:var(--brand-red);background:linear-gradient(135deg,rgba(227,6,19,.08),#ffffff)}.chat-shell{display:grid;grid-template-columns:2fr 1fr;grid-gap:12px;gap:12px}.quickassist-page{gap:14px}.assistant-admin-grid{display:grid;grid-template-columns:1fr;grid-gap:16px;gap:16px;align-items:start;width:min(1080px,100%);margin:0 auto}.assistant-admin-sidebar{position:static;order:2}.assistant-admin-editor{order:1}.assistant-admin-checklist,.assistant-admin-list-card,.assistant-admin-overview,.assistant-admin-section{padding:18px;border:1px solid rgba(226,232,240,.95);box-shadow:0 14px 34px rgba(15,23,42,.05)}.assistant-admin-list-head,.assistant-admin-overview,.assistant-admin-question-head,.assistant-admin-section-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.assistant-admin-checklist-list,.assistant-admin-flow-list,.assistant-admin-preview-chat,.assistant-admin-questions{display:grid;grid-gap:14px;gap:14px}.assistant-admin-checklist-list{gap:8px;margin-top:10px}.assistant-admin-options-list{display:grid;grid-gap:10px;gap:10px}.assistant-admin-option-row{display:grid;grid-template-columns:1fr;grid-gap:12px;gap:12px;align-items:start;padding:14px;border:1px solid #dbe4f0;border-radius:16px;background:linear-gradient(180deg,rgba(255,255,255,.98),rgba(248,250,252,.98));box-shadow:inset 0 1px 0 rgba(255,255,255,.9)}.assistant-admin-option-row.resolved{border-color:rgba(22,163,74,.28);background:radial-gradient(180px 90px at 100% 0,rgba(34,197,94,.08),transparent 70%),linear-gradient(180deg,#f8fffb,#f7fbf8)}.assistant-admin-option-head{display:flex;align-items:center;justify-content:space-between;gap:10px;flex-wrap:wrap}.assistant-admin-resolution-box{border:1px solid #bbf7d0;border-radius:14px;background:linear-gradient(180deg,#f0fdf4,#ecfdf5);padding:12px;display:grid;grid-gap:10px;gap:10px}.assistant-admin-preface-box{border:1px solid #c7d2fe;border-radius:14px;background:linear-gradient(180deg,#eef2ff,#f8faff);padding:12px}.assistant-admin-guide-step-card,.assistant-admin-guide-steps,.assistant-admin-preface-box{display:grid;grid-gap:10px;gap:10px}.assistant-admin-guide-step-card{padding:12px;border-radius:14px;border:1px solid #dbe4f0;background:linear-gradient(180deg,#fff,#f8fafc)}.assistant-admin-flow-item{text-align:left;border:1px solid #d9dce5;background:#ffffff;border-radius:14px;padding:14px;cursor:pointer;display:grid;grid-gap:8px;gap:8px;transition:border-color .14s ease,box-shadow .14s ease,transform .14s ease}.assistant-admin-flow-item:hover{transform:translateY(-1px);border-color:rgba(227,6,19,.25);box-shadow:0 10px 18px rgba(15,23,42,.06)}.assistant-admin-flow-item.active{border-color:#e30613;background:linear-gradient(180deg,#fff7f7,#ffffff);box-shadow:0 10px 18px rgba(227,6,19,.08)}.assistant-admin-flow-item-head,.assistant-admin-inline-tools,.assistant-admin-overview-badges{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.assistant-admin-overview-head{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;flex-wrap:wrap}.assistant-admin-overview{display:grid;grid-gap:14px;gap:14px;background:radial-gradient(360px 160px at 100% 0,rgba(227,6,19,.12),transparent 60%),linear-gradient(135deg,#fffdfd,#f8fafc 58%,#fff5f5)}.assistant-admin-overview-ribbon{display:flex;flex-wrap:wrap;gap:10px}.assistant-admin-overview-ribbon span{display:inline-flex;align-items:center;min-height:34px;padding:0 12px;border-radius:999px;border:1px solid rgba(226,232,240,.95);background:rgba(255,255,255,.86);color:#334155;font-size:12px;font-weight:700}.assistant-admin-list-subtitle{margin-top:4px;font-size:13px}.assistant-admin-stats{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:10px;gap:10px;margin:12px 0 4px}.assistant-admin-stat{display:grid;grid-gap:2px;gap:2px;padding:10px 12px;border:1px solid #e2e8f0;border-radius:12px;background:linear-gradient(180deg,#fff,#f8fafc)}.assistant-admin-stat strong{font-size:18px;line-height:1;color:#0f172a}.assistant-admin-stat span{font-size:12px;color:#64748b;font-weight:700}.assistant-admin-flow-title-block{display:grid;grid-gap:2px;gap:2px}.assistant-admin-flow-code{font-size:11px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:#64748b}.assistant-admin-checklist-head,.assistant-admin-flow-meta{display:flex;align-items:center;justify-content:space-between;gap:8px;flex-wrap:wrap}.assistant-admin-editor,.assistant-admin-form-grid{display:grid;grid-gap:16px;gap:16px}.assistant-admin-action-bar{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;flex-wrap:wrap;background:radial-gradient(360px 160px at 100% 0,rgba(227,6,19,.08),transparent 62%),linear-gradient(145deg,#ffffff,#f8fafc 62%,#fff7f7)}.assistant-admin-action-bar .assistant-admin-inline-tools{justify-content:flex-end}.assistant-admin-form-grid{grid-template-columns:1fr;align-items:start}.assistant-admin-builder-nav{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));grid-gap:10px;gap:10px;padding:10px;border:1px solid rgba(226,232,240,.95);box-shadow:0 10px 24px rgba(15,23,42,.04)}.assistant-admin-builder-tab{min-height:42px;border:1px solid #dbe3ef;border-radius:12px;background:linear-gradient(180deg,#fff,#f8fafc);color:#334155;font-size:13px;font-weight:700;cursor:pointer;transition:border-color .15s ease,box-shadow .15s ease,transform .15s ease}.assistant-admin-builder-tab:hover{transform:translateY(-1px);border-color:rgba(47,125,212,.34);box-shadow:0 8px 16px rgba(15,23,42,.06)}.assistant-admin-builder-tab.active{border-color:rgba(227,6,19,.35);background:linear-gradient(180deg,#fff7f7,#fff);box-shadow:0 10px 20px rgba(227,6,19,.08);color:#b91c1c}.assistant-admin-fields-2{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:12px;gap:12px}.assistant-admin-type-picker{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:10px;gap:10px}.assistant-admin-type-card{display:grid;grid-gap:6px;gap:6px;min-height:92px;padding:14px;border:1px solid #d9e0ea;border-radius:16px;background:linear-gradient(180deg,#ffffff,#f8fafc);text-align:left;color:#334155;cursor:pointer;transition:transform .14s ease,border-color .14s ease,box-shadow .14s ease,background .14s ease}.assistant-admin-type-card:hover{transform:translateY(-1px);border-color:rgba(47,125,212,.35);box-shadow:0 10px 20px rgba(15,23,42,.05)}.assistant-admin-type-card strong{font-size:13px;color:#0f172a}.assistant-admin-type-card span{font-size:12px;line-height:1.45;color:#64748b}.assistant-admin-type-card.active{border-color:rgba(227,6,19,.3);background:radial-gradient(180px 90px at 100% 0,rgba(227,6,19,.09),transparent 70%),linear-gradient(180deg,#fff7f7,#ffffff);box-shadow:0 12px 26px rgba(227,6,19,.08)}.assistant-admin-helper-text{margin:0;font-size:13px;color:#64748b;line-height:1.45}.assistant-admin-section-kicker{display:inline-flex;align-items:center;padding:4px 9px;margin-bottom:8px;border-radius:999px;border:1px solid rgba(227,6,19,.16);background:#fff5f5;color:#b91c1c;font-size:11px;font-weight:800;letter-spacing:.05em;text-transform:uppercase}.assistant-admin-toggle{min-height:42px;display:flex;align-items:center;gap:10px;padding:10px 12px;border:1px solid #e2e8f0;border-radius:10px;background:#fff;color:#334155;font-size:13px;font-weight:600}.assistant-admin-toggle input{width:16px;height:16px;accent-color:#e30613}.assistant-admin-keyword-pill,.assistant-admin-option-pill{border:1px solid #e2e8f0;background:#fff;color:#334155;border-radius:999px;padding:6px 10px;font-size:12px;font-weight:700}.assistant-admin-option-pill{font-size:13px;padding:8px 12px}.assistant-admin-final-box,.assistant-admin-keywords-box,.assistant-admin-question-card,.assistant-admin-tester-result{border:1px solid #e2e8f0;border-radius:16px;background:linear-gradient(180deg,#fbfdff,#f8fafc);padding:14px}.assistant-admin-question-card{position:relative;overflow:hidden}.assistant-admin-question-card:before{content:"";position:absolute;inset:0 auto 0 0;width:4px;background:linear-gradient(180deg,#e30613,#fb7185)}.assistant-admin-question-index{display:inline-flex;align-items:center;justify-content:center;min-width:34px;height:34px;padding:0 10px;border-radius:999px;background:#0f172a;color:#fff;font-size:12px;font-weight:800;letter-spacing:.04em}.assistant-admin-warning-text{margin:4px 0 0;font-size:13px;color:#b45309}.assistant-admin-preview-image{display:block;width:100%;max-height:220px;object-fit:cover;margin-top:10px;border-radius:12px;border:1px solid #e2e8f0;background:#fff}.assistant-admin-dfd{display:grid;grid-gap:12px;gap:12px}.assistant-admin-dfd-node{border:1px solid #d9dde7;border-radius:16px;background:radial-gradient(220px 90px at 100% 0,rgba(47,125,212,.06),transparent 70%),#fff;padding:14px;display:grid;grid-gap:10px;gap:10px}.assistant-admin-dfd-final{border-color:#e30613}.assistant-admin-dfd-title{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.assistant-admin-dfd-title strong{color:#0f172a}.assistant-admin-dfd-meta{font-size:13px;color:#64748b;line-height:1.45}.assistant-admin-dfd-edges{display:grid;grid-gap:8px;gap:8px}.assistant-admin-dfd-edge{display:grid;grid-template-columns:minmax(0,1fr) auto minmax(0,1fr);grid-gap:8px;gap:8px;align-items:center;border:1px solid #e2e8f0;border-radius:14px;padding:10px 12px;background:#f8fafc}.assistant-admin-dfd-edge-label,.assistant-admin-dfd-edge-target{font-size:13px;color:#0f172a}.assistant-admin-dfd-edge-arrow{color:#94a3b8;font-weight:700}.assistant-admin-dfd-edge-target.resolved{color:#b91c1c;font-weight:700}.assistant-admin-chip-live{color:#b91c1c;border-color:#fecaca;background:#fef2f2}.assistant-admin-chip-fallback{color:#1d4ed8;border-color:#bfdbfe;background:#eff6ff}.assistant-admin-chip-warning{color:#92400e;border-color:#fcd34d;background:#fffbeb}.assistant-admin-chip-guide{color:#4338ca;border-color:#c7d2fe;background:#eef2ff}.assistant-admin-check-item{display:flex;align-items:center;gap:10px;font-size:14px;color:#475569}.assistant-admin-check-item.done{color:#0f766e;font-weight:700}.assistant-admin-check-dot{width:10px;height:10px;border-radius:999px;background:#cbd5e1;flex:0 0 auto}.assistant-admin-check-item.done .assistant-admin-check-dot{background:#14b8a6;box-shadow:0 0 0 4px rgba(20,184,166,.12)}.assistant-admin-tester-result.success{background:#f0fdf4;border-color:#86efac;color:#166534}.assistant-admin-tester-result.muted{background:#fff7ed;border-color:#fdba74;color:#9a3412}.assistant-admin-final-box{background:#fff7f7;border-color:#fecaca}.assistant-admin-preface-preview{background:#eef2ff;border-color:#c7d2fe}.assistant-admin-sticky{position:static}.assistant-admin-process-list{display:grid;grid-gap:10px;gap:10px}.assistant-admin-process-alert{border-radius:14px;border:1px solid #e2e8f0;background:#fff;padding:12px 14px;color:#1e293b;font-size:13px;line-height:1.45}.assistant-admin-process-alert.success{border-color:#86efac;background:#f0fdf4;color:#166534}.assistant-admin-process-alert.warning{border-color:#facc15;background:#fefce8;color:#92400e}.assistant-admin-process-alert.error{border-color:#fca5a5;background:#fef2f2;color:#991b1b}.assistant-admin-danger{color:#dc2626}.inventory-hero{position:relative;align-items:center;padding:22px 24px;background:radial-gradient(420px 140px at 100% 0,rgba(227,6,19,.08),transparent 60%),linear-gradient(180deg,#ffffff,#f8fafc);border:1px solid rgba(227,232,240,.9);box-shadow:0 14px 34px rgba(15,23,42,.06)}.inventory-page{max-width:1480px;width:100%;padding-left:28px;padding-right:28px}.inventory-hero-copy{display:grid;grid-gap:6px;gap:6px}.inventory-hero-action{min-width:160px;box-shadow:0 10px 24px rgba(227,6,19,.18)}.inventory-feedback{padding:12px 14px;border-radius:12px;background:linear-gradient(180deg,#f0fdf4,#ecfdf5);border:1px solid #bbf7d0;color:#166534;font-weight:700}.inventory-section{overflow:hidden;border:1px solid #e2e8f0;box-shadow:0 16px 38px rgba(15,23,42,.04);border-radius:18px}.inventory-section-head{padding:18px 22px;border-bottom:1px solid #e2e8f0;background:radial-gradient(180px 70px at 100% 0,rgba(227,6,19,.05),transparent 70%),linear-gradient(180deg,#ffffff,#fafbfc)}.inventory-table-wrap{overflow-x:auto;background:linear-gradient(180deg,#ffffff,#fcfdff);border-top:1px solid rgba(255,255,255,.7)}.inventory-table{width:100%;border-collapse:collapse;min-width:1120px}.inventory-table thead tr{background:linear-gradient(180deg,#f8fafc,#f1f5f9)}.inventory-table td,.inventory-table th{padding:14px 16px;text-align:left;border-top:1px solid #e2e8f0;vertical-align:top}.inventory-table th{border-top:0;font-size:12px;text-transform:uppercase;letter-spacing:.05em;color:#64748b;font-weight:800}.inventory-table tbody tr:hover{background:#fbfdff}.inventory-table tbody tr:nth-child(2n){background:rgba(248,250,252,.55)}.inventory-row-low{background:#fffaf5}.inventory-table-number{text-align:right!important;white-space:nowrap}.inventory-table-actions{text-align:right!important;min-width:180px}.inventory-code{display:inline-flex;align-items:center;padding:5px 10px;border-radius:999px;background:#f1f5f9;color:#334155;font-weight:800;font-size:12px}.inventory-order-item-title,.inventory-product-name{font-weight:700;color:#0f172a}.inventory-chip-list{display:flex;flex-wrap:wrap;gap:6px}.inventory-mini-chip{display:inline-flex;align-items:center;padding:4px 8px;border-radius:999px;background:#f8fafc;border:1px solid #dbe5f0;color:#334155;font-size:12px;font-weight:700}.inventory-status-badge,.inventory-stock-badge{display:inline-flex;align-items:center;justify-content:center;padding:5px 10px;border-radius:999px;font-size:12px;font-weight:800;border:1px solid transparent}.inventory-stock-badge{background:#eef6ff;color:#1d4ed8}.inventory-stock-badge.low{background:#fff7ed;color:#c2410c}.inventory-empty-cell{padding:24px!important;text-align:center!important;color:#64748b}.inventory-date{color:#334155;font-weight:600;white-space:nowrap}.inventory-order-approver,.inventory-order-items,.inventory-order-stack,.inventory-signature-stack{display:grid;grid-gap:8px;gap:8px}.inventory-order-item,.inventory-signature-card{padding:10px 12px;border:1px solid #e2e8f0;border-radius:12px;background:linear-gradient(180deg,#ffffff,#f8fafc);box-shadow:inset 0 1px 0 rgba(255,255,255,.8)}.inventory-inline-meta,.inventory-order-item-meta{color:#64748b;font-size:13px;line-height:1.45}.inventory-signature-title{margin-bottom:4px;font-weight:800;color:#0f172a}.inventory-actions{display:inline-flex;gap:8px;flex-wrap:wrap;justify-content:flex-end}.inventory-admin-shell{max-width:1500px}.inventory-admin-hero{display:flex;justify-content:space-between;gap:18px}.inventory-admin-hero-copy{display:grid;grid-gap:8px;gap:8px;max-width:760px}.inventory-admin-eyebrow{display:inline-flex;align-items:center;width:-moz-fit-content;width:fit-content;padding:4px 10px;border-radius:999px;background:#fff1f2;color:#be123c;font-size:12px;font-weight:800;letter-spacing:.06em;text-transform:uppercase}.inventory-admin-title{margin:0}.inventory-admin-subtitle{margin:0;color:#475569;line-height:1.6;max-width:64ch}.inventory-admin-hero-actions{display:flex;flex-wrap:wrap;gap:10px;align-items:flex-start;justify-content:flex-end}.inventory-admin-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));grid-gap:12px;gap:12px}.inventory-admin-stat{padding:18px;border:1px solid #e2e8f0;border-radius:18px;background:radial-gradient(160px 70px at 100% 0,rgba(227,6,19,.05),transparent 70%),linear-gradient(180deg,#ffffff,#f8fafc);box-shadow:0 14px 32px rgba(15,23,42,.05)}.inventory-admin-stat-eyebrow{font-size:12px;font-weight:800;color:#64748b;text-transform:uppercase;letter-spacing:.06em}.inventory-admin-stat-value{margin-top:10px;font-size:30px;font-weight:800;color:#0f172a;line-height:1}.inventory-admin-stat-detail{margin:10px 0 0;color:#475569;line-height:1.5}.inventory-admin-grid{display:grid;grid-template-columns:minmax(0,1.25fr) minmax(320px,.9fr);grid-gap:18px;gap:18px;align-items:start}.inventory-admin-section{padding:0}.inventory-admin-section-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;padding:18px 22px;border-bottom:1px solid #e2e8f0}.inventory-admin-section-title{margin:0;font-size:20px;color:#0f172a}.inventory-admin-section-copy{margin:6px 0 0;color:#64748b;line-height:1.5}.inventory-admin-band,.inventory-admin-section-body{padding:18px 22px}.inventory-admin-band{border-bottom:1px solid #eef2f7;background:linear-gradient(180deg,#fafbfc,#f8fafc)}.inventory-admin-band-title{margin-bottom:10px;font-size:13px;font-weight:800;color:#334155;text-transform:uppercase;letter-spacing:.05em}.inventory-admin-chip-list{display:flex;flex-wrap:wrap;gap:8px}.inventory-admin-chip{font-weight:700}.inventory-admin-empty-note{color:#64748b}.inventory-admin-preview-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));grid-gap:8px;gap:8px}.inventory-admin-preview-item{min-height:44px;display:flex;align-items:center}.inventory-admin-table{min-width:860px}.inventory-admin-loading{padding:18px 22px;margin:0;color:#64748b}.inventory-admin-summary-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:10px;gap:10px;margin-bottom:16px}.inventory-admin-summary-card{min-height:90px}.inventory-admin-summary-value{margin-top:8px;font-size:28px;font-weight:800;color:#0f172a}.inventory-admin-stack{gap:18px}.inventory-admin-user-list{display:grid;grid-gap:10px;gap:10px}.inventory-admin-user-card{padding:12px 14px;border:1px solid #e2e8f0;border-radius:14px;background:linear-gradient(180deg,#ffffff,#f8fafc)}.inventory-admin-user-head{display:flex;justify-content:space-between;align-items:center;gap:12px}.inventory-admin-user-name{font-weight:700;color:#0f172a}.inventory-admin-btn-danger{border:1px solid #fca5a5;color:#dc2626}.inventory-admin-btn-danger:hover{background:#fff1f2}.inventory-admin-modal-backdrop{position:fixed;inset:0;z-index:50;display:flex;align-items:center;justify-content:center;padding:24px;background:rgba(15,23,42,.42);-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px)}.inventory-admin-modal-card{padding:20px;max-height:calc(100vh - 48px);overflow-y:auto;border-radius:20px;box-shadow:0 28px 70px rgba(15,23,42,.22)}@media (max-width:980px){.inventory-page{padding-left:18px;padding-right:18px}.inventory-hero{align-items:flex-start;gap:14px;padding:20px}.inventory-hero-action{width:100%}.inventory-section-head{padding:16px}.inventory-table{min-width:920px}.inventory-actions{width:100%;justify-content:flex-start}.inventory-admin-hero{flex-direction:column}.inventory-admin-hero-actions{width:100%;justify-content:flex-start}.inventory-admin-stats{grid-template-columns:repeat(2,minmax(0,1fr))}.inventory-admin-grid{grid-template-columns:1fr}.inventory-admin-section-head{flex-direction:column;align-items:flex-start}}@media (max-width:768px){.inventory-page{padding-left:14px;padding-right:14px}.inventory-hero{padding:18px}.inventory-feedback{font-size:13px}.inventory-section-head .section-header{align-items:flex-start}.inventory-table td,.inventory-table th{padding:10px;font-size:13px}.inventory-code,.inventory-mini-chip,.inventory-status-badge,.inventory-stock-badge{font-size:11px}.inventory-admin-stats,.inventory-admin-summary-grid{grid-template-columns:1fr}.inventory-admin-band,.inventory-admin-section-body,.inventory-admin-section-head{padding:16px}.inventory-admin-modal-backdrop{padding:12px}.inventory-admin-modal-card{padding:16px;max-height:calc(100vh - 24px)}}.assistant-layout{display:grid;grid-template-columns:minmax(260px,1fr) minmax(640px,2.3fr);grid-gap:12px;gap:12px;align-items:start}.assistant-topics{position:-webkit-sticky;position:sticky;top:102px;max-height:calc(100vh - 126px);overflow:auto}.assistant-chat-panel{min-height:640px;gap:12px}.assistant-chat-header{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px;border:1px solid var(--border);border-radius:12px;background:linear-gradient(135deg,rgba(227,6,19,.08),rgba(255,255,255,.95));box-shadow:0 10px 18px rgba(21,22,27,.06)}.assistant-avatar{width:42px;height:42px;border-radius:12px;display:grid;place-items:center;font-size:12px;font-weight:800;letter-spacing:.06em;color:#ffffff;background:linear-gradient(135deg,#fb0009,#900006);box-shadow:0 8px 14px rgba(227,6,19,.35)}.chat-window{background:#fff;border:1px solid var(--border);border-radius:12px;padding:16px;max-height:65vh;overflow:auto;display:grid;grid-gap:10px;gap:10px;box-shadow:inset 0 1px 0 rgba(255,255,255,.7),0 8px 20px rgba(21,22,27,.04)}.assistant-chat-window{min-height:420px;max-height:calc(100vh - 340px);background:radial-gradient(800px 220px at 100% 0,rgba(227,6,19,.07),transparent 56%),#ffffff}.chat-bubble{max-width:85%;border-radius:14px;padding:10px 12px;border:1px solid #e0e2ea;font-size:14px;line-height:1.45;white-space:pre-line}.chat-bot{justify-self:start;background:#fff;border-left:3px solid var(--brand-red)}.chat-bot-intro{max-width:92%;background:linear-gradient(180deg,#ffffff,#fff5f6);border-color:rgba(227,6,19,.18);box-shadow:0 10px 18px rgba(227,6,19,.08)}.chat-user{justify-self:end;background:#1b1d24;color:#fff;border-color:#1b1d24}.chat-system{justify-self:center;max-width:100%;border-radius:999px;background:#f8fafc;color:#475569;font-size:12px;border-style:dashed}.assistant-composer{border:1px solid var(--border);border-radius:12px;padding:12px;background:linear-gradient(180deg,#ffffff,#f8fafd)}.assistant-text-row{gap:8px}.assistant-text-row .form-input{min-height:42px}.chat-actions{display:flex;flex-wrap:wrap;gap:8px}.chat-option{border:1px solid #d1d5df;background:#fff;color:#1e222f;border-radius:999px;padding:8px 12px;cursor:pointer;font-weight:600}.chat-option:hover{border-color:var(--brand-red);color:var(--brand-red)}.chat-option.selected{background:rgba(227,6,19,.12);border-color:#fb0009;color:#9f0710}.assistant-result-panel{position:-webkit-sticky;position:sticky;top:102px;max-height:calc(100vh - 126px);overflow:auto}.qa-button-title{font-size:16px}.qa-button-code{font-size:12px;text-transform:uppercase;letter-spacing:.04em}.qa-button-sub{font-size:13px}.chat-title{margin:0;font-size:20px}.qa2-page{display:grid;grid-gap:14px;gap:14px}.qa2-hero{border:2px solid #d9dee8;border-radius:18px;padding:24px;display:flex;justify-content:space-between;align-items:flex-start;gap:14px;background:#f7f8fb;box-shadow:0 12px 26px rgba(21,22,27,.08)}.qa2-hero-content h1{margin:6px 0 8px;font-size:clamp(28px,3vw,38px);line-height:1.08;color:var(--brand-black)}.qa2-hero-content p{margin:0;max-width:760px;color:var(--text-muted);font-size:15px}.qa2-kicker{margin:0;letter-spacing:.14em;color:var(--brand-red)}.qa2-hero-badge,.qa2-kicker{font-size:11px;font-weight:800}.qa2-hero-badge{border:1px solid rgba(227,6,19,.28);background:rgba(255,255,255,.86);color:#b10610;letter-spacing:.06em;border-radius:999px;padding:9px 14px;white-space:nowrap}.qa2-grid{display:grid;grid-template-columns:minmax(360px,1fr) minmax(420px,1.2fr);grid-gap:12px;gap:12px}.qa2-card{border:2px solid #dde2ec;border-radius:16px;background:#ffffff;box-shadow:0 8px 20px rgba(21,22,27,.06);padding:16px}.qa2-card h2{margin:0;color:#111827;font-size:20px}.qa2-muted{margin:6px 0 0;color:#64748b;font-size:13px}.qa2-intake{display:grid;grid-gap:10px;gap:10px}.qa2-textarea{width:100%;border:2px solid #d8deea;border-radius:14px;background:#ffffff;color:var(--brand-black);padding:14px;resize:vertical;font-size:14px;line-height:1.45}.qa2-textarea:focus{outline:none;border-color:var(--brand-red);box-shadow:0 0 0 4px rgba(227,6,19,.14)}.qa2-status-wrap{border:2px dashed rgba(227,6,19,.35);border-radius:12px;background:#fff8f8;padding:10px 12px}.qa2-field-row{display:grid;grid-gap:6px;gap:6px}.qa2-field-label{font-size:13px;font-weight:700;color:#1f2937}.qa2-datetime{width:100%;border:2px solid #d8deea;border-radius:12px;background:#fff;color:#111827;padding:10px 12px;font-size:14px}.qa2-datetime:focus{outline:none;border-color:var(--brand-red);box-shadow:0 0 0 4px rgba(227,6,19,.14)}.qa2-status,.qa2-ticket{margin:0;font-size:13px;font-weight:600;color:#8f0a13}.qa2-ticket{margin-top:6px;color:var(--brand-red)}.qa2-urgency{display:grid;grid-gap:10px;gap:10px}.qa2-urgency-head{display:flex;justify-content:space-between;align-items:center}.qa2-urgency-head span{font-size:12px;padding:5px 9px;border-radius:999px;border:1px solid var(--border);color:#4e5364;background:#f5f6fa}.qa2-button-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(180px,1fr));grid-gap:10px;gap:10px}.qa2-urgency-btn{border:2px solid #d9deea;border-radius:14px;background:#ffffff;color:#1f2432;padding:12px;text-align:left;display:grid;grid-template-columns:34px minmax(0,1fr) auto;align-items:center;grid-gap:10px;gap:10px;cursor:pointer;transition:transform .14s ease,box-shadow .14s ease,border-color .14s ease}.qa2-urgency-btn:hover{transform:translateY(-2px);box-shadow:0 10px 18px rgba(21,22,27,.1);border-color:rgba(227,6,19,.35)}.qa2-urgency-btn.active{border-color:var(--brand-red);background:#fff3f4;box-shadow:0 0 0 3px rgba(227,6,19,.14),0 12px 20px rgba(21,22,27,.08)}.qa2-urgency-btn:disabled{cursor:wait;opacity:.75}.qa2-btn-code{font-size:11px;font-weight:700;letter-spacing:.04em;color:#6b7280;text-transform:uppercase;border:1px solid #d3d8e2;border-radius:999px;padding:3px 8px;background:#f8fafc}.qa2-urgency-copy{display:grid;min-width:0}.qa2-urgency-btn strong{font-size:15px}.qa2-urgency-btn small{font-size:12px;color:#5f6472}.qa2-urgency-icon{width:34px;height:34px;border-radius:10px;border:1px solid #d8deea;display:inline-flex;align-items:center;justify-content:center;background:#f8fafc}.qa2-urgency-icon svg{width:18px;height:18px}.qa2-tone-critical{border-color:#ef9da4}.qa2-tone-critical .qa2-urgency-icon{background:#fee2e2;color:#b91c1c;border-color:#fca5a5}.qa2-tone-high .qa2-urgency-icon{background:#fff7ed;color:#c2410c;border-color:#fdba74}.qa2-tone-medium .qa2-urgency-icon{background:#eff6ff;color:#1d4ed8;border-color:#93c5fd}.qa2-tone-low .qa2-urgency-icon{background:#f1f5f9;color:#334155;border-color:#cbd5e1}.qa2-action-btn{border:1px solid var(--border);border-radius:10px;height:40px;padding:0 14px;font-size:13px;font-weight:700;cursor:pointer;display:inline-flex;align-items:center;justify-content:center;transition:transform .1s ease,box-shadow .1s ease,border-color .1s ease}.qa2-action-btn:hover{transform:translateY(-1px)}.qa2-attach-btn{background:#ffffff;color:#1f2937}.qa2-attach-btn:hover{border-color:#9ca3af}.qa2-send-btn{background:#e30613;border-color:#e30613;color:#ffffff}.qa2-guide-btn{background:#ffffff;border-color:#e30613;color:#b10610}.qa2-guide-btn:hover{box-shadow:0 8px 16px rgba(227,6,19,.12)}.qa2-send-btn:hover{background:#c90511;border-color:#c90511;box-shadow:0 8px 16px rgba(227,6,19,.2)}.qa2-action-btn:disabled,.qa2-send-btn:disabled{opacity:.7;cursor:wait}.qa2-guided-box{border:2px solid #dbe1ec;border-radius:12px;background:#f8fafc;padding:10px 12px}.qa2-guided-title{margin:0;font-size:13px;font-weight:700;color:#1f2937}.qa2-guided-list{margin:8px 0 0;padding-left:18px;color:#334155;font-size:13px;display:grid;grid-gap:5px;gap:5px}.qa3-page{display:grid;grid-gap:16px;gap:16px}.qa3-hero{border:2px solid #dde2ec;border-radius:18px;padding:20px 24px;background:#f7f8fb;display:flex;justify-content:space-between;align-items:flex-start;gap:16px}.qa3-kicker{font-size:11px;letter-spacing:.14em;color:#e30613;text-transform:uppercase}.qa3-kicker,.qa3-title{margin:0 0 6px;font-weight:800}.qa3-title{font-size:clamp(22px,2.5vw,30px);color:#111827;line-height:1.1}.qa3-subtitle{margin:0;font-size:14px;color:#64748b;max-width:680px;line-height:1.5}.qa3-badge{border:2px solid rgba(227,6,19,.3);background:#fff;color:#b10610;font-weight:800;font-size:11px;letter-spacing:.08em;border-radius:999px;padding:8px 14px;white-space:nowrap}.qa3-grid{display:grid;grid-template-columns:1fr 320px;grid-gap:12px;gap:12px;align-items:start}@media (max-width:900px){.qa3-grid{grid-template-columns:1fr}}.qa3-chat-card{border:2px solid #dde2ec;border-radius:16px;background:#fff;display:flex;flex-direction:column;min-height:520px;max-height:700px;overflow:hidden}.qa3-messages{flex:1 1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:12px}.qa3-msg{display:flex;gap:9px;align-items:flex-start}.qa3-msg-ai{flex-direction:row}.qa3-msg-user{flex-direction:row-reverse}.qa3-avatar{flex-shrink:0;width:30px;height:30px;border-radius:50%;background:#f1f5f9;border:2px solid #e2e8f0;display:flex;align-items:center;justify-content:center;color:#475569}.qa3-bubble{max-width:80%}.qa3-msg-ai .qa3-bubble{background:#f8fafc;border:2px solid #e8ecf4;border-radius:0 14px 14px 14px;padding:10px 14px}.qa3-msg-user .qa3-bubble{background:#e30613;border:2px solid #e30613;border-radius:14px 0 14px 14px;padding:10px 14px}.qa3-msg-typing .qa3-bubble{min-width:240px}.qa3-bubble-text{margin:0;font-size:14px;color:#1f2937;line-height:1.5}.qa3-image{display:block;width:100%;max-width:360px;max-height:240px;object-fit:cover;margin-top:10px;border-radius:14px;border:1px solid rgba(203,213,225,.9);background:#fff}.qa3-msg-user .qa3-bubble-text{color:#fff}.qa3-steps{margin:10px 0 0;display:grid;grid-gap:10px;gap:10px}.qa3-step-card{display:grid;grid-gap:8px;gap:8px;padding:10px 12px;border-radius:12px;border:1px solid #dbe4f0;background:#fff}.qa3-step-index{font-size:11px;font-weight:800;letter-spacing:.04em;text-transform:uppercase;color:#64748b}.qa3-step-text{font-size:13px;color:#334155;line-height:1.5;white-space:pre-wrap}.qa3-foot{border-top:2px solid #e8ecf4;background:#f8fafc;padding:12px 16px}.qa3-input-row{display:flex;gap:8px}.qa3-input{flex:1 1;border:2px solid #d8deea;border-radius:12px;padding:10px 14px;font-size:14px;color:#111827;background:#fff;outline:none}.qa3-input:focus{border-color:#e30613;box-shadow:0 0 0 3px rgba(227,6,19,.1)}.qa3-send{width:44px;height:44px;border-radius:12px;border:none;background:#e30613;color:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer;flex-shrink:0;transition:background .15s}.qa3-send:hover{background:#c90511}.qa3-send:disabled{opacity:.45;cursor:not-allowed}.qa3-btn-spinner{width:16px;height:16px;border-radius:999px;border:2px solid rgba(255,255,255,.35);border-top-color:#ffffff;animation:qa3spin .8s linear infinite}.qa3-processing{display:flex;align-items:center;gap:4px;padding:6px 2px}.qa3-processing-label{margin-left:8px;font-size:13px;color:#64748b}.qa3-processing-inline{padding:2px 0}.qa3-dot{width:7px;height:7px;border-radius:50%;background:#94a3b8;animation:qa3pulse 1.2s infinite}.qa3-dot:nth-child(2){animation-delay:.2s}.qa3-dot:nth-child(3){animation-delay:.4s}@keyframes qa3pulse{0%,80%,to{opacity:.3;transform:scale(.8)}40%{opacity:1;transform:scale(1)}}@keyframes qa3spin{to{transform:rotate(1turn)}}.qa3-check-row{display:flex;gap:8px;flex-wrap:wrap}.qa3-no-btn,.qa3-yes-btn{display:flex;align-items:center;gap:6px;padding:10px 18px;border-radius:12px;border:2px solid;font-size:14px;font-weight:700;cursor:pointer;transition:all .15s}.qa3-yes-btn{background:#f0fdf4;border-color:#86efac;color:#15803d}.qa3-yes-btn:hover{background:#22c55e;border-color:#22c55e;color:#fff}.qa3-no-btn{background:#fff3f4;border-color:#fca5a5;color:#b91c1c}.qa3-no-btn:hover{background:#e30613;border-color:#e30613;color:#fff}.qa3-collect{display:grid;grid-gap:8px;gap:8px}.qa3-collect-label{margin:0;font-size:12px;font-weight:700;color:#374151}.qa3-multi-head{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}.qa3-multi-tools{display:inline-flex;align-items:center;gap:10px}.qa3-multi-count{font-size:12px;font-weight:700;color:#b45309;background:#fff7ed;border:1px solid #fdba74;border-radius:999px;padding:4px 10px}.qa3-multi-clear{border:1.5px solid #d8deea;background:#fff;color:#475569;border-radius:999px;padding:6px 10px;font-size:12px;font-weight:700;cursor:pointer;transition:all .15s ease}.qa3-multi-clear:hover:not(:disabled){border-color:#e30613;color:#e30613;background:#fff5f5}.qa3-multi-clear:disabled{opacity:.45;cursor:not-allowed}.qa3-urg-choices{display:grid;grid-gap:8px;gap:8px}.qa3-urg-choice{display:flex;align-items:center;gap:12px;padding:12px 16px;border-radius:12px;border:2px solid #15161b;background:#fff;cursor:pointer;text-align:left;transition:all .15s ease;width:100%}.qa3-urg-choice:hover{border-color:#15161b}.qa3-choice-card{position:relative;overflow:hidden}.qa3-choice-card:before{content:none}.qa3-urg-choice-selected{background:#fff;border-color:#fb0009}.qa3-urg-choice-selected .qa3-multi-option-text{color:#7f1d1d;font-weight:700}.qa3-multi-check{width:26px;height:26px;border-radius:999px;border:2px solid #15161b;background:#fff;color:#15161b;display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;font-size:14px;font-weight:900;transition:all .15s ease}.qa3-multi-check.is-selected{border-color:#fb0009;background:#fb0009;color:#fff}.qa3-choice-copy,.qa3-multi-option-text{flex:1 1;min-width:0}.qa3-choice-copy{display:grid;grid-gap:3px;gap:3px}.qa3-choice-copy strong{font-size:14px;font-weight:700;color:#111827;line-height:1.35}.qa3-choice-copy small{font-size:11px;color:#7c8aa0;line-height:1.35}.qa3-single-check{border-color:#15161b;background:#fff;color:#15161b}.qa3-multi-summary{display:flex;flex-wrap:wrap;gap:8px}.qa3-multi-chip{display:inline-flex;align-items:center;padding:6px 10px;border-radius:999px;background:#fff1f2;border:1px solid #fecdd3;color:#9f1239;font-size:12px;font-weight:700}.qa3-urg-choice-icon{width:36px;height:36px;border-radius:10px;display:flex;align-items:center;justify-content:center;flex-shrink:0}.qa3-urg-choice-copy{display:grid;grid-gap:2px;gap:2px}.qa3-urg-choice-copy strong{font-size:14px;font-weight:700;color:#111827}.qa3-urg-choice-copy small{font-size:11px;color:#94a3b8}.qa3-urg-alto{border-color:#fca5a5}.qa3-urg-alto:hover{border-color:#ef4444;background:#fef2f2}.qa3-urg-alto .qa3-urg-choice-icon{background:#fee2e2;color:#b91c1c}.qa3-urg-medio{border-color:#fdba74}.qa3-urg-medio:hover{border-color:#f97316;background:#fff7ed}.qa3-urg-medio .qa3-urg-choice-icon{background:#fff7ed;color:#c2410c}.qa3-urg-bajo{border-color:#93c5fd}.qa3-urg-bajo:hover{border-color:#3b82f6;background:#eff6ff}.qa3-urg-bajo .qa3-urg-choice-icon{background:#eff6ff;color:#1d4ed8}.qa3-due-row{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.qa3-due{width:100%;border:2px solid #d8deea;border-radius:10px;padding:9px 12px;font-size:14px;color:#111827;background:#fff;outline:none}.qa3-due:focus{border-color:#e30613;box-shadow:0 0 0 3px rgba(227,6,19,.1)}.qa3-escalate-btn{padding:11px 18px;border-radius:12px;border:none;background:#e30613;color:#fff;font-size:14px;font-weight:700;cursor:pointer;transition:background .15s;display:inline-flex;align-items:center;justify-content:center;gap:8px}.qa3-escalate-btn:hover{background:#c90511}.qa3-escalate-btn:disabled{opacity:.6;cursor:wait}.qa3-done-row{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.qa3-folio{font-size:14px;color:#374151}.qa3-folio strong{color:#e30613;font-size:16px}.qa3-restart-btn{padding:10px 18px;border-radius:11px;border:2px solid #d8deea;background:#fff;color:#374151;font-size:14px;font-weight:700;cursor:pointer;transition:all .14s}.qa3-restart-btn:hover{border-color:#e30613;color:#e30613}.qa3-urgency-panel{border:2px solid #dde2ec;border-radius:16px;background:#fff;padding:16px;display:grid;grid-gap:10px;gap:10px}.qa3-urgency-header h2{margin:0 0 4px;font-size:17px;font-weight:700;color:#111827}.qa3-urgency-header p{margin:0;font-size:13px;color:#64748b}.qa3-urgency-lock{padding:10px 12px;border:2px solid #15161b;border-radius:12px;background:#fff;color:#15161b;font-size:12px;font-weight:700;line-height:1.45}.qa3-urgency-list{display:grid;grid-gap:8px;gap:8px}.qa3-urg-btn{display:flex;align-items:center;gap:10px;padding:12px 14px;border-radius:12px;border:2px solid #dde2ec;background:#fff;cursor:pointer;text-align:left;transition:all .15s ease}.qa3-urg-btn:hover{box-shadow:0 4px 14px rgba(21,22,27,.08);transform:translateY(-1px)}.qa3-urg-btn:disabled{opacity:.55;cursor:not-allowed;box-shadow:none;transform:none}.qa3-u-critical{border-color:#fca5a5}.qa3-u-critical:hover{border-color:#ef4444;background:#fef2f2}.qa3-u-high{border-color:#fdba74}.qa3-u-high:hover{border-color:#f97316;background:#fff7ed}.qa3-u-medium{border-color:#93c5fd}.qa3-u-medium:hover{border-color:#3b82f6;background:#eff6ff}.qa3-u-low{border-color:#d1d5db}.qa3-u-low:hover{border-color:#6b7280;background:#f9fafb}.qa3-u-alto{border-color:#fca5a5}.qa3-u-alto:hover{border-color:#ef4444;background:#fef2f2}.qa3-u-icon{width:36px;height:36px;border-radius:10px;display:flex;align-items:center;justify-content:center;flex-shrink:0;border:1px solid}.qa3-u-icon-critical{background:#fee2e2;color:#b91c1c;border-color:#fca5a5}.qa3-u-icon-high{background:#fff7ed;color:#c2410c;border-color:#fdba74}.qa3-u-icon-medium{background:#eff6ff;color:#1d4ed8;border-color:#93c5fd}.qa3-u-icon-low{background:#f1f5f9;color:#334155;border-color:#cbd5e1}.qa3-u-icon-alto{background:#fee2e2;color:#b91c1c;border-color:#fca5a5}.qa3-u-copy{flex:1 1;min-width:0;display:grid}.qa3-u-copy strong{font-size:14px;font-weight:700;color:#111827}.qa3-u-copy small{font-size:11px;color:#94a3b8}.qa3-u-arrow{color:#94a3b8;flex-shrink:0}.qa3-muted-sm{margin:0;font-size:13px;color:#64748b}.qa3-qe-form{border:2px solid #dde2ec;border-radius:12px;background:#f8fafc;padding:12px;display:grid;grid-gap:8px;gap:8px}.qa3-qe-head{display:flex;justify-content:space-between;align-items:center}.qa3-qe-badge{font-size:12px;font-weight:700;padding:4px 10px;border-radius:999px;border:2px solid}.qa3-qe-critical{background:#fee2e2;color:#b91c1c;border-color:#fca5a5}.qa3-qe-high{background:#fff7ed;color:#c2410c;border-color:#fdba74}.qa3-qe-medium{background:#eff6ff;color:#1d4ed8;border-color:#93c5fd}.qa3-qe-low{background:#f1f5f9;color:#334155;border-color:#cbd5e1}.qa3-qe-alto{background:#fee2e2;color:#b91c1c;border-color:#fca5a5;gap:5px}.qa3-qe-alto,.qa3-qe-close{display:flex;align-items:center}.qa3-qe-close{width:28px;height:28px;border:none;background:#e8ecf4;border-radius:8px;cursor:pointer;font-size:18px;color:#475569;justify-content:center;line-height:1;transition:background .14s}.qa3-qe-close:hover{background:#fecaca;color:#b91c1c}.qa3-qe-textarea{width:100%;border:2px solid #d8deea;border-radius:10px;padding:9px 12px;font-size:13px;color:#111827;background:#fff;resize:vertical;outline:none}.qa3-qe-textarea:focus{border-color:#e30613;box-shadow:0 0 0 3px rgba(227,6,19,.1)}.qa3-qe-label{margin:0;font-size:12px;font-weight:700;color:#374151}.qa3-qe-due{width:100%;border:2px solid #d8deea;border-radius:10px;padding:8px 12px;font-size:13px;color:#111827;background:#fff;outline:none}.qa3-qe-due:focus{border-color:#e30613}.qa3-qe-submit{padding:10px;border-radius:10px;border:none;background:#e30613;color:#fff;font-size:13px;font-weight:700;cursor:pointer;transition:background .15s;display:inline-flex;align-items:center;justify-content:center;gap:8px}.qa3-qe-submit:hover{background:#c90511}.qa3-qe-submit:disabled{opacity:.6;cursor:wait}.qa3-modal-overlay{position:fixed;inset:0;z-index:1000;background:rgba(15,17,26,.55);-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);display:flex;align-items:center;justify-content:center;padding:16px;animation:qa3-fade-in .15s ease}@keyframes qa3-fade-in{0%{opacity:0}to{opacity:1}}.qa3-modal-card{background:#fff;border-radius:18px;border:2px solid #dde2ec;padding:24px;width:100%;max-width:440px;display:grid;grid-gap:16px;gap:16px;box-shadow:0 20px 60px rgba(0,0,0,.18);animation:qa3-slide-up .18s ease}@keyframes qa3-slide-up{0%{transform:translateY(18px);opacity:0}to{transform:translateY(0);opacity:1}}.qa3-modal-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.qa3-modal-title-row{display:flex;flex-direction:column;gap:6px}.qa3-modal-h3{margin:0;font-size:18px;font-weight:800;color:#111827;line-height:1.2}.qa3-modal-sla{display:flex;align-items:center;gap:7px;background:#fef9ec;border:1.5px solid #fde68a;border-radius:10px;padding:9px 13px;font-size:13px;color:#92400e}.qa3-modal-sla strong{color:#b45309}.qa3-modal-field{display:grid;grid-gap:6px;gap:6px}.qa3-modal-actions{display:flex;gap:10px;justify-content:flex-end;margin-top:4px}.qa3-modal-cancel{padding:10px 18px;border-radius:11px;border:2px solid #e2e8f0;background:#fff;color:#64748b;font-size:14px;font-weight:600;cursor:pointer;transition:all .14s}.qa3-modal-cancel:hover{border-color:#94a3b8;color:#374151}.qa3-toast{position:fixed;bottom:24px;right:24px;z-index:2000;display:flex;align-items:flex-start;gap:12px;background:#fff;border:2px solid #86efac;border-radius:16px;padding:14px 16px;box-shadow:0 8px 32px rgba(0,0,0,.14);max-width:360px;width:calc(100vw - 48px);animation:qa3-slide-toast .22s ease}@keyframes qa3-slide-toast{0%{transform:translateY(20px);opacity:0}to{transform:translateY(0);opacity:1}}.qa3-toast-icon{flex-shrink:0;width:36px;height:36px;border-radius:50%;background:#dcfce7;color:#16a34a;display:flex;align-items:center;justify-content:center;border:2px solid #86efac}.qa3-toast-body{flex:1 1;min-width:0;display:grid;grid-gap:2px;gap:2px}.qa3-toast-title{margin:0;font-size:14px;font-weight:700;color:#111827}.qa3-toast-sub{margin:0;font-size:13px;color:#374151}.qa3-toast-hint{margin:0;font-size:11px;color:#6b7280}.qa3-toast-close{flex-shrink:0;width:24px;height:24px;border:none;background:#f1f5f9;border-radius:6px;cursor:pointer;font-size:16px;color:#64748b;display:flex;align-items:center;justify-content:center;line-height:1;transition:background .13s}.qa3-toast-close:hover{background:#fecaca;color:#b91c1c}.kb-page{display:grid;grid-gap:20px;gap:20px}.kb-hero{display:flex;justify-content:space-between;align-items:flex-end;gap:16px;background:#f7f8fb;border:2px solid #dde2ec;border-radius:18px;padding:22px 26px}.kb-kicker{margin:0 0 6px;font-size:11px;font-weight:800;letter-spacing:.14em;color:#e30613;text-transform:uppercase}.kb-title{margin:0 0 5px;font-size:clamp(22px,2.4vw,30px);font-weight:800;color:#111827;line-height:1.1}.kb-subtitle{margin:0;font-size:14px;color:#64748b;max-width:600px;line-height:1.5}.kb-hero-stat{display:flex;flex-direction:column;align-items:center;gap:2px;background:#fff;border:2px solid #dde2ec;border-radius:14px;padding:12px 20px;white-space:nowrap}.kb-stat-num{font-size:28px;font-weight:800;color:#e30613;line-height:1}.kb-stat-label{font-size:11px;color:#64748b;font-weight:600;letter-spacing:.04em}.kb-search-bar{display:flex;align-items:center;gap:0;border:2px solid #dde2ec;border-radius:14px;background:#fff;padding:0 6px 0 14px;transition:border-color .15s,box-shadow .15s}.kb-search-bar:focus-within{border-color:#e30613;box-shadow:0 0 0 3px rgba(227,6,19,.1)}.kb-search-icon{color:#94a3b8;flex-shrink:0;display:flex;align-items:center;margin-right:10px}.kb-search-input{flex:1 1;border:none;outline:none;font-size:14px;color:#111827;background:transparent;padding:13px 0}.kb-search-clear{width:28px;height:28px;border:none;background:#f1f5f9;border-radius:8px;cursor:pointer;color:#64748b;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:background .13s}.kb-search-clear:hover{background:#e2e8f0}.kb-search-btn{margin-left:8px;padding:9px 18px;border-radius:10px;border:none;background:#e30613;color:#fff;font-size:14px;font-weight:700;cursor:pointer;transition:background .14s;white-space:nowrap}.kb-search-btn:hover{background:#c90511}.kb-cats{display:flex;gap:8px;flex-wrap:wrap}.kb-cat-pill{padding:7px 16px;border-radius:999px;border:2px solid #dde2ec;background:#fff;font-size:13px;font-weight:600;color:#475569;cursor:pointer;transition:all .14s}.kb-cat-pill:hover{border-color:#e30613;color:#e30613}.kb-cat-pill.active{background:#e30613;border-color:#e30613;color:#fff}.kb-loading{display:flex;gap:5px;justify-content:center;padding:40px}.kb-empty{display:flex;flex-direction:column;align-items:center;gap:10px;padding:50px 20px;color:#94a3b8;font-size:14px}.kb-topics{display:grid;grid-gap:14px;gap:14px}.kb-topic{border:2px solid #dde2ec;border-radius:18px;background:#fff;overflow:hidden;transition:border-color .16s ease,box-shadow .16s ease}.kb-topic.expanded,.kb-topic:hover{border-color:#fecdd3;box-shadow:0 8px 24px rgba(15,23,42,.06)}.kb-topic-toggle{width:100%;display:flex;align-items:center;justify-content:space-between;gap:16px;padding:18px 20px;border:none;background:#fff;cursor:pointer;text-align:left}.kb-topic-main{display:flex;align-items:center;gap:14px;min-width:0}.kb-topic-chevron{width:38px;height:38px;border-radius:12px;background:#fff1f2;border:1px solid #fecdd3;color:#e30613;display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;transition:transform .16s ease,background .16s ease}.kb-topic.expanded .kb-topic-chevron{transform:rotate(180deg);background:#e30613;color:#fff;border-color:#e30613}.kb-topic-title{margin:0;font-size:17px;font-weight:800;color:#111827}.kb-topic-subtitle{margin:4px 0 0;font-size:13px;color:#64748b;line-height:1.45}.kb-topic-count{display:inline-flex;align-items:center;justify-content:center;min-width:108px;padding:8px 12px;border-radius:999px;background:#f8fafc;border:1px solid #e2e8f0;font-size:12px;font-weight:700;color:#475569;flex-shrink:0}.kb-topic-body{padding:0 20px 20px;border-top:1px solid #eef2f7}.kb-topic-list{display:grid;grid-gap:10px;gap:10px;padding-top:14px}.kb-topic-item{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:16px 18px;border-radius:14px;border:1px solid #e2e8f0;background:#f8fafc;text-decoration:none;transition:border-color .15s ease,background .15s ease,transform .15s ease}.kb-topic-item:hover{border-color:#fda4af;background:#fff;transform:translateY(-1px)}.kb-topic-item-main{display:grid;grid-gap:8px;gap:8px;min-width:0}.kb-topic-item-head{display:flex;align-items:center;gap:10px;min-width:0}.kb-topic-item-icon{width:34px;height:34px;border-radius:10px;background:#fff;border:1px solid #e2e8f0;display:inline-flex;align-items:center;justify-content:center;color:#e30613;flex-shrink:0}.kb-topic-item-title{margin:0;font-size:15px;font-weight:700;color:#111827;line-height:1.35}.kb-topic-item-summary{margin:0;font-size:13px;color:#64748b;line-height:1.5}.kb-topic-item-link{display:inline-flex;align-items:center;gap:4px;color:#e30613;font-size:12px;font-weight:700;white-space:nowrap;flex-shrink:0}@media (max-width:768px){.kb-hero{flex-direction:column;align-items:stretch}.kb-hero-stat{align-items:flex-start}.kb-search-bar{flex-wrap:wrap;gap:10px;padding:10px 12px}.kb-search-icon{margin-right:0}.kb-search-input{min-width:0;width:calc(100% - 28px);padding:4px 0}.kb-search-btn{width:100%;margin-left:0}.kb-topic-item,.kb-topic-toggle{flex-direction:column;align-items:stretch}.kb-topic-count{min-width:0;width:-moz-fit-content;width:fit-content}.kb-topic-body{padding:0 14px 14px}.kb-topic-item-link{justify-content:flex-start}}.kb-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));grid-gap:14px;gap:14px}.kb-card{display:flex;flex-direction:column;gap:10px;background:#fff;border:2px solid #dde2ec;border-radius:16px;padding:0;overflow:hidden;text-decoration:none;transition:all .16s ease}.kb-card:hover{border-color:#e30613;box-shadow:0 6px 20px rgba(227,6,19,.08);transform:translateY(-2px)}.kb-card-cover{display:flex;align-items:center;justify-content:center;height:90px;background:linear-gradient(135deg,#f1f5f9,#e8ecf4);border-bottom:2px solid #e8ecf4;transition:background .16s;flex-shrink:0}.kb-card:hover .kb-card-cover{background:linear-gradient(135deg,#fff1f2,#ffe4e6);border-bottom-color:#fecdd3}.kb-card-icon{font-size:40px;line-height:1;filter:drop-shadow(0 2px 4px rgba(0,0,0,.1))}.kb-card-body{display:flex;flex-direction:column;gap:10px;padding:16px 18px;flex:1 1}.kb-card-head{display:flex;align-items:center;gap:8px}.kb-detail-icon{width:22px;height:22px;display:inline-flex;align-items:center;justify-content:center;color:#e30613}.kb-vector-icon{width:100%;height:100%}.kb-card-title{margin:0;font-size:15px;font-weight:700;color:#111827;line-height:1.35}.kb-card-summary{margin:0;font-size:13px;color:#64748b;line-height:1.5;flex:1 1;display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden}.kb-card-foot{display:flex;justify-content:space-between;align-items:flex-end;gap:8px;margin-top:auto}.kb-tags{display:flex;gap:5px;flex-wrap:wrap}.kb-tag{display:inline-flex;align-items:center;font-size:11px;font-weight:600;padding:3px 9px;border-radius:999px;background:#f1f5f9;color:#475569;border:1.5px solid #e2e8f0}.kb-tag-cat{background:#fff1f2;color:#be123c;border-color:#fecdd3}.kb-read-link{display:flex;align-items:center;gap:4px;font-size:12px;font-weight:700;color:#e30613;white-space:nowrap;flex-shrink:0}.kb-detail-page{display:grid;grid-gap:20px;gap:20px;width:100%;max-width:1280px;margin:0 auto}.kb-breadcrumb{display:flex;align-items:center;gap:6px;font-size:13px;color:#64748b}.kb-breadcrumb-link{display:flex;align-items:center;gap:5px;color:#e30613;text-decoration:none;font-weight:600;transition:opacity .13s}.kb-breadcrumb-link:hover{opacity:.75}.kb-breadcrumb-sep{color:#cbd5e1}.kb-breadcrumb-cur{color:#475569;font-weight:600}.kb-detail-header{background:#f7f8fb;border:2px solid #dde2ec;border-radius:18px;padding:22px 26px;display:grid;grid-gap:10px;gap:10px}.kb-detail-meta{display:flex;align-items:center;gap:8px}.kb-detail-steps-count{font-size:12px;font-weight:600;color:#64748b;background:#fff;border:1.5px solid #e2e8f0;border-radius:999px;padding:3px 10px}.kb-detail-title{margin:0;font-size:clamp(20px,2.2vw,26px);font-weight:800;color:#111827;line-height:1.2}.kb-detail-summary{margin:0;font-size:15px;color:#374151;line-height:1.6}.kb-steps{display:grid;grid-gap:0;gap:0}.kb-step{display:flex;gap:16px;align-items:flex-start}.kb-step-num{flex-direction:column;gap:0;flex-shrink:0}.kb-step-num,.kb-step-num span{display:flex;align-items:center}.kb-step-num span{width:34px;height:34px;border-radius:50%;background:#e30613;color:#fff;font-size:14px;font-weight:800;justify-content:center;border:3px solid #fff;box-shadow:0 0 0 2px #e30613;z-index:1}.kb-step-line{width:2px;flex:1 1;min-height:24px;background:#e2e8f0;margin:0}.kb-step-body{background:#fff;border:2px solid #e8ecf4;border-radius:14px;padding:14px 18px;margin-bottom:12px;flex:1 1;display:grid;grid-gap:12px;gap:12px}.kb-step-text{margin:0;font-size:14px;color:#1f2937;line-height:1.65}.kb-step-img{max-width:100%;border-radius:10px;border:1.5px solid #e2e8f0}.kb-attach-section{display:grid;grid-gap:12px;gap:12px}.kb-attach-title{margin:0;font-size:13px;font-weight:700;color:#475569;text-transform:uppercase;letter-spacing:.06em;display:flex;align-items:center;gap:7px}.kb-attach-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(240px,1fr));grid-gap:10px;gap:10px}.kb-attach-card{display:flex;align-items:center;gap:12px;padding:12px 14px;border:2px solid;border-radius:12px;text-decoration:none;transition:all .14s ease}.kb-attach-card:hover{box-shadow:0 4px 14px rgba(0,0,0,.08);transform:translateY(-1px)}.kb-attach-icon{font-size:22px;flex-shrink:0;line-height:1}.kb-attach-info{display:grid;grid-gap:2px;gap:2px;flex:1 1;min-width:0}.kb-attach-name{font-size:13px;font-weight:600;color:#111827;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.kb-attach-badge{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.06em}.kb-attach-arrow{color:#94a3b8;flex-shrink:0}.kb-resolve-card{background:#f8fafc;border:2px solid #e2e8f0;border-radius:16px;padding:18px 22px;display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap}.kb-resolve-copy{display:grid;grid-gap:3px;gap:3px}.kb-resolve-title{margin:0;font-size:15px;font-weight:700;color:#111827}.kb-resolve-sub{margin:0;font-size:13px;color:#64748b}.kb-resolve-btns{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.kb-resolve-yes{display:flex;align-items:center;gap:6px;padding:10px 18px;border-radius:11px;border:none;background:#16a34a;color:#fff;font-size:14px;font-weight:700;cursor:pointer;transition:background .14s}.kb-resolve-yes:hover{background:#15803d}.kb-resolve-no{font-size:13px;font-weight:600;color:#e30613;text-decoration:none;transition:opacity .13s}.kb-resolve-no:hover{opacity:.75}.kb-resolved-ok{display:flex;align-items:center;gap:12px;color:#16a34a;width:100%}.kb-resolved-title{margin:0;font-size:15px;font-weight:700;color:#111827}.kb-resolved-sub{margin:0;font-size:13px;color:#64748b}.qa3-forms-section{display:grid;grid-gap:16px;gap:16px;margin-top:8px}.qa3-forms-header{display:flex;align-items:flex-end;justify-content:space-between;gap:12px}.qa3-forms-title{margin:4px 0 0;font-size:clamp(18px,2vw,22px);font-weight:800;color:#111827}.qa3-forms-sub{margin:4px 0 0;font-size:13px;color:#64748b}.qa3-forms-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));grid-gap:12px;gap:12px}.qa3-form-card{display:flex;align-items:center;gap:14px;padding:16px 18px;background:#fff;border:2px solid #dde2ec;border-radius:16px;cursor:pointer;text-align:left;transition:all .15s ease}.qa3-form-card:hover{border-color:#e30613;box-shadow:0 4px 16px rgba(227,6,19,.08);transform:translateY(-2px)}.qa3-form-icon{font-size:28px;width:52px;height:52px;display:flex;align-items:center;justify-content:center;background:#f8fafc;border:2px solid #e8ecf4;border-radius:14px;flex-shrink:0;transition:border-color .15s}.qa3-form-card:hover .qa3-form-icon{border-color:#fca5a5;background:#fff1f2}.qa3-form-copy{display:grid;grid-gap:3px;gap:3px;flex:1 1;min-width:0}.qa3-form-title{font-size:15px;font-weight:700;color:#111827;display:block}.qa3-form-desc{font-size:12px;color:#64748b;display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.qa3-form-arrow{color:#94a3b8;flex-shrink:0;transition:color .13s,transform .13s}.qa3-form-card:hover .qa3-form-arrow{color:#e30613;transform:translateX(2px)}.qa3-form-modal{max-width:540px;width:94vw}.qa3-form-modal-icon{font-size:22px;margin-right:4px}.qa3-form-fields{display:grid;grid-gap:14px;gap:14px;padding:20px 24px;max-height:60vh;overflow-y:auto}.qa3-form-field{display:grid;grid-gap:6px;gap:6px}.qa3-form-label{font-size:13px;font-weight:700;color:#374151}.qa3-form-required{color:#e30613}.qa3-form-input{width:100%;padding:10px 12px;border:2px solid #dde2ec;border-radius:10px;font-size:14px;color:#111827;background:#fff;outline:none;box-sizing:border-box;font-family:inherit;transition:border-color .14s;resize:vertical}.qa3-form-input:focus{border-color:#e30613}.qa3-form-success{display:flex;flex-direction:column;align-items:center;gap:12px;padding:40px 24px;text-align:center}.qa3-form-success-title{margin:0;font-size:18px;font-weight:800;color:#111827}.qa3-form-success-sub{margin:0;font-size:14px;color:#64748b}.adforms-field-block,.adforms-fields-editor{display:grid;grid-gap:10px;gap:10px}.adforms-field-block{padding:14px;border:2px solid #e8ecf4;border-radius:12px;background:#f8fafc}.adforms-field-head{display:flex;align-items:center;gap:8px}.adforms-field-label-text{flex:1 1;font-size:13px;font-weight:600;color:#374151;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.adforms-field-row{display:flex;gap:10px}.adforms-field-col{flex:1 1;display:grid;grid-gap:4px;gap:4px}.adforms-field-col-sm{flex:0 0 140px}.adforms-sublabel{font-size:11px;font-weight:700;color:#94a3b8;text-transform:uppercase;letter-spacing:.05em}.adkb-page{display:grid;grid-gap:20px;gap:20px;position:relative}.adkb-header{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;flex-wrap:wrap}.adkb-header-left{display:grid;grid-gap:4px;gap:4px}.adkb-header-actions{display:flex;align-items:center;gap:10px}.adkb-btn-primary{padding:10px 20px;border-radius:11px;border:none;background:#e30613;color:#fff;font-size:14px;font-weight:700;cursor:pointer;transition:background .14s}.adkb-btn-primary:hover{background:#c90511}.adkb-btn-primary:disabled{opacity:.55;cursor:not-allowed}.adkb-btn-ghost{padding:10px 16px;border-radius:11px;border:2px solid #dde2ec;background:#fff;color:#374151;font-size:14px;font-weight:600;cursor:pointer;text-decoration:none;transition:border-color .14s}.adkb-btn-ghost:hover{border-color:#94a3b8}.adkb-list{display:grid;grid-gap:8px;gap:8px}.adkb-row{display:flex;align-items:center;gap:14px;background:#fff;border:2px solid #e8ecf4;border-radius:14px;padding:14px 18px;transition:border-color .13s}.adkb-row:hover{border-color:#c7d0e4}.adkb-row-icon{width:42px;height:42px;justify-content:center;background:#f8fafc;border:1.5px solid #e2e8f0;border-radius:10px;color:#e30613;flex-shrink:0}.adkb-row-icon,.adkb-row-info{display:flex;align-items:center}.adkb-row-info{gap:8px;flex:1 1;min-width:0}.adkb-row-title{font-size:15px;font-weight:600;color:#111827;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.adkb-status{font-size:11px;font-weight:700;padding:4px 12px;border-radius:999px;white-space:nowrap;flex-shrink:0}.adkb-status-pub{background:#dcfce7;color:#15803d}.adkb-status-draft{background:#fef9c3;color:#854d0e}.adkb-row-actions{display:flex;gap:6px;flex-shrink:0}.adkb-btn-sm{padding:6px 12px;font-size:12px;font-weight:600;border-radius:8px;border:1.5px solid #dde2ec;background:#fff;color:#374151;cursor:pointer;transition:all .13s}.adkb-btn-sm:hover{border-color:#94a3b8;background:#f8fafc}.adkb-btn-sm-ok{border-color:#86efac;color:#15803d}.adkb-btn-sm-ok:hover{background:#dcfce7;border-color:#4ade80}.adkb-btn-sm-warn{border-color:#fcd34d;color:#92400e}.adkb-btn-sm-warn:hover{background:#fef9c3;border-color:#fbbf24}.adkb-btn-sm-danger{border-color:#fca5a5;color:#dc2626}.adkb-btn-sm-danger:hover{background:#fff1f2;border-color:#f87171}.adkb-drawer-overlay{position:fixed;inset:0;background:rgba(0,0,0,.35);z-index:200;display:flex;justify-content:flex-end}.adkb-drawer{width:min(520px,100vw);height:100%;background:#fff;display:flex;flex-direction:column;box-shadow:-8px 0 40px rgba(0,0,0,.12);overflow:hidden}.adkb-drawer-head{display:flex;align-items:center;justify-content:space-between;padding:20px 24px;border-bottom:2px solid #e8ecf4;flex-shrink:0}.adkb-drawer-title{margin:0;font-size:17px;font-weight:800;color:#111827}.adkb-drawer-close{width:32px;height:32px;border:none;background:#f1f5f9;border-radius:8px;cursor:pointer;font-size:16px;color:#475569;display:flex;align-items:center;justify-content:center;transition:background .13s}.adkb-drawer-close:hover{background:#fecaca;color:#b91c1c}.adkb-drawer-body{flex:1 1;overflow-y:auto;padding:20px 24px;display:grid;align-content:start;grid-gap:6px;gap:6px}.adkb-drawer-foot{padding:16px 24px;border-top:2px solid #e8ecf4;display:flex;justify-content:flex-end;gap:10px;flex-shrink:0}.adkb-label{font-size:12px;font-weight:700;color:#475569;text-transform:uppercase;letter-spacing:.05em;margin-top:8px}.adkb-input{width:100%;padding:10px 12px;border:2px solid #dde2ec;border-radius:10px;font-size:14px;color:#111827;background:#fff;outline:none;box-sizing:border-box;transition:border-color .14s}.adkb-input:focus{border-color:#e30613}.adkb-textarea{flex:1 1;padding:9px 12px;border:2px solid #dde2ec;border-radius:10px;font-size:14px;color:#111827;background:#fff;outline:none;resize:vertical;font-family:inherit;transition:border-color .14s}.adkb-textarea:focus{border-color:#e30613}.adkb-check-label{display:flex;align-items:center;gap:8px;font-size:14px;font-weight:600;color:#374151;cursor:pointer;margin-top:6px}.adkb-icon-row{display:flex;align-items:center;gap:10px}.adkb-icon-preview{display:flex;flex-direction:column;align-items:center;gap:3px;padding:10px 14px;border:2px solid #dde2ec;border-radius:12px;background:#f8fafc;cursor:pointer;flex-shrink:0;transition:border-color .14s}.adkb-icon-preview:hover{border-color:#e30613}.adkb-icon-big{width:28px;height:28px;display:inline-flex;align-items:center;justify-content:center;color:#e30613}.adkb-icon-hint{font-size:10px;color:#94a3b8;font-weight:600}.adkb-icon-copy{flex:1 1;min-height:50px;display:flex;align-items:center;padding:0 14px;border:2px solid #dde2ec;border-radius:12px;background:#fff;color:#64748b;font-size:14px}.adkb-icon-picker{display:grid;grid-template-columns:repeat(8,1fr);grid-gap:6px;gap:6px;padding:12px;border:2px solid #e2e8f0;border-radius:14px;background:#f8fafc;margin-top:4px}.adkb-icon-opt{width:42px;height:42px;border-radius:8px;border:2px solid transparent;background:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;color:#e30613;transition:all .12s}.adkb-icon-opt-sel,.adkb-icon-opt:hover{border-color:#e30613;background:#fff1f2}.adkb-steps-editor{display:grid;grid-gap:8px;gap:8px}.adkb-step-row{display:flex;align-items:flex-start;gap:8px}.adkb-step-num{width:26px;height:26px;border-radius:50%;background:#e30613;color:#fff;font-size:12px;font-weight:800;display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:10px}.adkb-step-remove{width:28px;height:28px;margin-top:9px;border:none;background:#fee2e2;border-radius:6px;color:#dc2626;cursor:pointer;flex-shrink:0;font-size:12px;transition:background .12s}.adkb-step-remove:hover{background:#fca5a5}.adkb-add-step{padding:8px 14px;border-radius:9px;border:2px dashed #cbd5e1;background:transparent;color:#64748b;font-size:13px;font-weight:600;cursor:pointer;transition:all .13s;justify-self:start}.adkb-add-step:hover{border-color:#e30613;color:#e30613}.adkb-toast{position:fixed;top:20px;right:20px;z-index:999;padding:12px 20px;border-radius:12px;font-size:14px;font-weight:600;box-shadow:0 8px 24px rgba(0,0,0,.14);animation:qa3-slide-in .2s ease}.adkb-toast-ok{background:#dcfce7;color:#15803d;border:2px solid #86efac}.adkb-toast-err{background:#fff1f2;color:#dc2626;border:2px solid #fca5a5}.kanban-filter-bar{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));grid-gap:10px;gap:10px;background:#fff;border:1px solid var(--border);border-radius:14px;padding:14px 16px;box-shadow:0 4px 12px rgba(21,22,27,.05);align-items:end}.kanban-filter-bar-actions{display:flex;align-items:flex-end}.kanban-board{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));grid-gap:12px;gap:12px;align-items:stretch;overflow-x:auto;padding-bottom:8px;height:calc(100vh - 210px);min-height:480px}.kanban-column{height:100%;max-height:100%;background:var(--col-bg,#f7f8fb);border:1px solid var(--col-border,#d7dae4);border-radius:14px;padding:12px;display:flex;flex-direction:column;gap:8px;transition:border-color .15s,background .15s;overflow:hidden}.kanban-column.drag-over{border-color:var(--col-color,#2f7dd4);background:color-mix(in srgb,var(--col-bg,#e8f2ff) 55%,#fff);box-shadow:0 0 0 3px color-mix(in srgb,var(--col-color,#2f7dd4) 20%,transparent)}.kanban-col-header{display:flex;justify-content:space-between;align-items:center;padding:2px 2px 8px;border-bottom:1px solid rgba(0,0,0,.06);margin-bottom:2px;flex-shrink:0}.kanban-col-title{display:flex;align-items:center;gap:7px;font-size:13px;font-weight:700;letter-spacing:.01em}.kanban-status-dot{width:8px;height:8px;border-radius:50%;flex-shrink:0}.kanban-count{display:inline-flex;align-items:center;justify-content:center;border-radius:999px;border:1px solid transparent;padding:2px 8px;font-size:12px;font-weight:700;min-width:24px}.kanban-cards{display:flex;flex-direction:column;gap:8px;flex:1 1;overflow-y:auto;overflow-x:hidden;min-height:0;padding-right:4px;scrollbar-width:thin;scrollbar-color:rgba(0,0,0,.18) transparent}.kanban-cards::-webkit-scrollbar{width:6px}.kanban-cards::-webkit-scrollbar-track{background:transparent}.kanban-cards::-webkit-scrollbar-thumb{background:rgba(0,0,0,.18);border-radius:999px}.kanban-cards::-webkit-scrollbar-thumb:hover{background:rgba(0,0,0,.35)}.kanban-empty{text-align:center;padding:24px 12px;color:#94a3b8;font-size:13px;border:2px dashed var(--col-border,#e2e8f0);border-radius:10px}.kanban-ticket{background:color-mix(in srgb,var(--col-bg,#f7f8fb) 55%,#fff);border:1px solid var(--col-border,#e4e7f0);border-left:4px solid #d1d5db;border-radius:12px;padding:10px 12px;box-shadow:0 2px 8px rgba(21,22,27,.05);transition:box-shadow .15s,transform .15s,opacity .15s;cursor:-webkit-grab;cursor:grab;touch-action:none;-webkit-user-select:none;-moz-user-select:none;user-select:none}.kanban-ticket:active{cursor:-webkit-grabbing;cursor:grabbing}.kanban-ticket.dragging{opacity:0;pointer-events:none;border:2px dashed var(--col-border,#cbd5e1);background:transparent!important;box-shadow:none!important;transform:none}.kanban-ticket:hover{background:color-mix(in srgb,var(--col-bg,#f0f4ff) 80%,#fff);box-shadow:0 6px 18px rgba(21,22,27,.12);transform:translateY(-1px)}.kanban-ticket-top{display:flex;align-items:center;gap:6px;margin-bottom:6px}.kanban-drag-handle{display:inline-flex;align-items:center;justify-content:center;padding:3px 4px;border-radius:6px;color:#94a3b8;flex-shrink:0;pointer-events:none;opacity:.5;transition:opacity .13s}.kanban-ticket:hover .kanban-drag-handle{opacity:1}.kanban-drop-placeholder{border:2px dashed var(--col-color,#94a3b8);border-radius:12px;height:64px;background:color-mix(in srgb,var(--col-bg,#f7f8fb) 40%,transparent);animation:placeholder-pulse 1s ease-in-out infinite alternate}@keyframes placeholder-pulse{0%{opacity:.5}to{opacity:1}}.kanban-ticket-num{font-size:11px;font-weight:700;color:#64748b;letter-spacing:.04em;flex:1 1}.kanban-avatar{display:inline-flex;align-items:center;justify-content:center;width:24px;height:24px;border-radius:50%;border:1px solid transparent;font-size:9px;font-weight:800;flex-shrink:0;letter-spacing:.02em}.kanban-ticket-link{text-decoration:none;color:inherit;display:block}.kanban-ticket-title{margin:0 0 8px;color:#151923;font-size:13.5px;font-weight:600;line-height:1.4}.kanban-ticket-link:hover .kanban-ticket-title{color:var(--brand-red)}.kanban-ticket-meta{display:flex;flex-wrap:wrap;gap:4px;margin-bottom:8px}.kanban-chip{display:inline-flex;align-items:center;border-radius:999px;border:1px solid transparent;padding:2px 8px;font-size:11px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:100%}.kanban-chip-neutral{background:#f1f5f9;color:#475569;border-color:#e2e8f0}.kanban-sla{display:flex;align-items:center;gap:4px;font-size:11.5px;color:#64748b}.kanban-sla.sla-breach{color:#b53558;font-weight:600}.ticket-detail-grid .card,.ticket-detail-grid .panel{border:1.5px solid #bdc2cf;box-shadow:0 2px 12px rgba(21,22,27,.1),0 0 0 .5px rgba(21,22,27,.06)}.ticket-detail-grid{display:grid;grid-template-columns:1fr 300px;grid-gap:14px;gap:14px;align-items:start}.td-hero{background:#fff;border:1.5px solid #bdc2cf;border-radius:16px;padding:20px 24px;box-shadow:0 2px 12px rgba(21,22,27,.1),0 0 0 .5px rgba(21,22,27,.06);display:flex;gap:16px;align-items:flex-start;.adkb-block-card{display:grid;grid-gap:12px;gap:12px;padding:14px;border:2px solid #e2e8f0;border-radius:14px;background:#f8fafc}.adkb-block-head{display:grid;grid-template-columns:auto 180px 1fr auto;grid-gap:8px;gap:8px;align-items:start}.adkb-block-type{min-width:0}.adkb-block-actions{display:flex;justify-content:flex-start}.adkb-upload-panel{display:grid;grid-gap:10px;gap:10px}.adkb-upload-row{display:grid;grid-template-columns:180px 1fr;grid-gap:10px;gap:10px;align-items:center}.adkb-file-drop{display:flex;align-items:center;justify-content:center;min-height:42px;padding:10px 14px;border:2px dashed #cbd5e1;border-radius:10px;background:#fff;color:#64748b;font-size:13px;font-weight:700;cursor:pointer;transition:border-color .14s,color .14s,background .14s}.adkb-file-drop:hover{border-color:#e30613;color:#e30613;background:#fff1f2}.adkb-upload-meta{font-size:12px;font-weight:600;color:#475569}.adkb-upload-preview{width:100%;max-height:240px;object-fit:contain;border-radius:12px;border:1.5px solid #e2e8f0;background:#fff}}.td-back-btn{display:inline-flex;align-items:center;gap:5px;background:none;border:1.5px solid #bdc2cf;border-radius:8px;padding:6px 12px;.kb-resource-blocks{display:grid;grid-gap:14px;gap:14px}.kb-resource-card{display:grid;grid-gap:12px;gap:12px;background:#fff;border:2px solid #e8ecf4;border-radius:16px;padding:16px 18px}.kb-resource-card-head{display:flex;align-items:flex-start;gap:12px}.kb-resource-title{margin:0;font-size:15px;font-weight:700;color:#111827}.kb-resource-kind{display:inline-flex;margin-top:4px;font-size:11px;font-weight:700;color:#64748b;text-transform:uppercase;letter-spacing:.05em}.kb-resource-image-wrap{display:grid;grid-gap:10px;gap:10px}.kb-table-wrap{overflow-x:auto}.kb-table{width:100%;border-collapse:collapse;font-size:13px;color:#1f2937}.kb-table td{padding:10px 12px;border:1px solid #dbe4f0;background:#fff}.kb-table tr:first-child td{background:#f8fafc;font-weight:700}font-size:13px;font-weight:600;color:#475569;cursor:pointer;white-space:nowrap;transition:background .13s,border-color .13s;@media (max-width:768px){.adkb-block-head,.adkb-upload-row{grid-template-columns:1fr}.adkb-file-drop{width:100%}.kb-resource-card-head{flex-direction:column}}flex-shrink:0;margin-top:2px}.td-back-btn:hover{background:#f1f5f9;border-color:#cbd5e1}.td-hero-body{flex:1 1;min-width:0}.td-hero-top{display:flex;align-items:center;flex-wrap:wrap;gap:8px;margin-bottom:8px}.td-ticket-num{font-size:12px;font-weight:800;color:#94a3b8;letter-spacing:.08em;text-transform:uppercase}.td-hero-title{font-size:20px;font-weight:700;color:#0f172a;line-height:1.3;margin:0 0 10px}.td-hero-meta{display:flex;flex-wrap:wrap;gap:14px;font-size:13px;color:#64748b}.td-hero-actions{display:flex;flex-direction:column;gap:8px;flex-shrink:0;align-items:flex-end}.td-status-badge{padding:4px 12px;font-size:12.5px}.td-prio-badge{display:inline-flex;align-items:center;gap:5px;border-radius:999px;border:1px solid transparent;padding:3px 10px;font-size:12px;font-weight:700}.td-sla-bar-wrap{background:#fff;border:1.5px solid #bdc2cf;border-radius:12px;padding:12px 16px;display:flex;flex-direction:column;gap:6px;box-shadow:0 2px 12px rgba(21,22,27,.1),0 0 0 .5px rgba(21,22,27,.06)}.td-sla-bar-track{height:7px;background:#e2e8f0;border-radius:999px;overflow:hidden}.td-sla-bar-fill{height:100%;border-radius:999px;transition:width .6s ease}.td-sla-bar-labels{display:flex;justify-content:space-between;font-size:12px;font-weight:600}.td-section-header{display:flex;align-items:center;gap:7px;color:#334155;padding-bottom:10px;border-bottom:1.5px solid #bdc2cf;margin-bottom:2px}.td-description-text{font-size:14px;line-height:1.7;color:#334155;margin:0;white-space:pre-wrap}.td-empty-field{font-style:italic}.td-guided-wrap{border:1.5px solid #bdc2cf;border-radius:10px;overflow:hidden}.td-guided-summary{padding:8px 12px;font-size:13px;font-weight:600;color:#475569;cursor:pointer;background:#f8fafc;list-style:none;-webkit-user-select:none;-moz-user-select:none;user-select:none}.td-guided-summary::-webkit-details-marker{display:none}.td-guided-pre{padding:12px;font-size:12.5px;line-height:1.6;color:#334155;background:#fff;margin:0;white-space:pre-wrap;word-break:break-word}.td-tabs{display:flex;gap:4px;background:#fff;border:1.5px solid #bdc2cf;border-radius:12px;padding:5px;box-shadow:0 2px 12px rgba(21,22,27,.1),0 0 0 .5px rgba(21,22,27,.06)}.td-tab{flex:1 1;background:none;border:none;border-radius:8px;padding:8px 12px;font-size:13px;font-weight:600;color:#64748b;cursor:pointer;transition:background .13s,color .13s;white-space:nowrap}.td-tab:hover{background:#f1f5f9;color:#334155}.td-tab.active{background:#f1f5f9;color:#0f172a;box-shadow:0 1px 4px rgba(21,22,27,.08)}.td-comments{gap:14px}.td-comment-avatar{flex-shrink:0}.kanban-avatar-image,.td-comment-avatar-image,.td-reassign-avatar-image{display:inline-block;width:30px;height:30px;min-width:30px;border-radius:50%;object-fit:cover;flex-shrink:0}.kanban-avatar-image[style],.td-comment-avatar-image[style]{border-radius:50%;object-fit:cover}.td-comment-body{border:1.5px solid #bdc2cf;border-radius:12px;padding:10px 14px}.td-comment-meta{margin-bottom:4px}.td-comment-text{font-size:13.5px;line-height:1.6;color:#334155;white-space:pre-wrap}.td-compose{display:flex;gap:8px;align-items:flex-end;padding-top:8px;border-top:1.5px solid #bdc2cf}.td-compose-input{flex:1 1;resize:vertical;border-radius:10px;border:1.5px solid #bdc2cf;padding:10px 12px;font-size:13.5px;font-family:inherit;outline:none;transition:border-color .15s}.td-compose-input:focus{border-color:#2f7dd4;box-shadow:0 0 0 3px rgba(47,125,212,.12)}.td-compose-btn{flex-shrink:0;align-self:flex-end}.td-timeline{display:flex;flex-direction:column;gap:0}.td-timeline-item{display:grid;grid-template-columns:28px 1fr;grid-gap:10px;gap:10px;padding-bottom:16px;position:relative}.td-timeline-item:not(.last):before{content:"";position:absolute;left:13px;top:28px;bottom:0;width:2px;background:#bdc2cf}.td-timeline-icon{width:28px;height:28px;display:flex;align-items:center;justify-content:center;background:#f1f5f9;border:1.5px solid #bdc2cf;border-radius:50%;font-size:12px;flex-shrink:0;position:relative;z-index:1}.td-timeline-content{padding-top:3px}.td-timeline-header{display:flex;align-items:center;gap:7px;flex-wrap:wrap;margin-bottom:4px;font-size:13px}.td-timeline-actor{font-weight:700;color:#0f172a}.td-timeline-type{font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.05em;color:#94a3b8}.td-timeline-msg{font-size:13px;color:#475569;margin:0;padding:6px 10px;background:#f8fafc;border-radius:8px;border-left:3px solid #bdc2cf}.td-file-drop{padding:14px;border:2px dashed #bdc2cf;border-radius:12px;transition:border-color .15s,background .15s,color .15s}.td-file-drop:hover{border-color:#2f7dd4;background:#eff6ff;color:#2f7dd4}.td-file-item{gap:8px;color:#2f7dd4;padding:8px 12px;border-radius:9px;border:1.5px solid #a8c8f0;background:#f0f6ff}.td-file-item:hover{background:#dbeafe}.td-meta-rows{grid-gap:0;gap:0}.td-meta-row{font-size:13px;padding:10px 0;border-bottom:1px solid #bdc2cf}.td-meta-label{color:#94a3b8;font-size:11.5px}.td-meta-value{color:#334155;font-weight:500;text-align:right;font-size:13px}.td-assignee{color:#0f172a}.td-meta-assignment{width:100%;display:grid;justify-items:end;grid-gap:10px;gap:10px}.td-reassign-panel{width:100%;display:grid;grid-gap:8px;gap:8px;padding-top:2px}.td-reassign-field{display:grid;grid-gap:6px;gap:6px}.td-reassign-field-label{font-size:11px;font-weight:700;color:#64748b;text-transform:uppercase;letter-spacing:.05em}.td-reassign-controls{display:flex;gap:8px;align-items:flex-start;flex-wrap:wrap}.td-reassign-picker{min-width:0;flex:1 1 250px;position:relative}.td-reassign-trigger{width:100%;min-height:42px;display:flex;align-items:center;gap:10px;padding:8px 12px;border:1.5px solid #c7d6ec;border-radius:10px;background:#fff;color:#0f172a;text-align:left;transition:border-color .15s,box-shadow .15s,background .15s}.td-reassign-trigger:hover{border-color:#9db7df}.td-reassign-trigger:focus-visible{outline:none;border-color:#2f7dd4;box-shadow:0 0 0 3px rgba(47,125,212,.1)}.td-reassign-trigger:disabled{background:#f8fafc;color:#94a3b8;cursor:not-allowed}.td-reassign-option-name,.td-reassign-trigger-name{font-size:13px;font-weight:700;color:#0f172a}.td-reassign-trigger-placeholder{font-size:13px;color:#94a3b8}.td-reassign-chevron{margin-left:auto;color:#64748b;font-size:14px;transition:transform .15s ease}.td-reassign-chevron.open{transform:rotate(180deg)}.td-reassign-menu{position:absolute;top:calc(100% + 6px);left:0;right:0;z-index:20;display:grid;grid-gap:4px;gap:4px;padding:6px;border:1px solid #d9e3f2;border-radius:12px;background:#fff;box-shadow:0 16px 34px rgba(15,23,42,.14)}.td-reassign-option{width:100%;display:flex;align-items:center;gap:10px;padding:8px 10px;border:0;border-radius:9px;background:transparent;text-align:left;transition:background .14s ease,color .14s ease}.td-reassign-option.active,.td-reassign-option:hover{background:#eef5ff}.td-reassign-avatar-image{width:24px;height:24px;min-width:24px;border-radius:999px;object-fit:cover}.td-reassign-avatar-fallback{width:24px;height:24px;min-width:24px;font-size:9px}.td-reassign-btn{min-width:124px;justify-content:center}.td-reassign-empty{font-size:12px;line-height:1.4;color:#5f6b7d}@media (max-width:860px){.td-meta-assignment{justify-items:stretch}.td-reassign-controls{display:grid;grid-template-columns:1fr}.td-reassign-btn{width:100%}}.td-stat-row{display:grid;grid-template-columns:repeat(3,1fr);grid-gap:8px;gap:8px}.td-stat-pill{background:#fff;border:1.5px solid #bdc2cf;border-radius:12px;padding:12px 8px;text-align:center;box-shadow:0 2px 12px rgba(21,22,27,.1),0 0 0 .5px rgba(21,22,27,.06)}.td-stat-num{display:block;font-size:22px;font-weight:800;color:#0f172a;line-height:1}.td-stat-lbl{display:block;font-size:10px;font-weight:600;color:#94a3b8;text-transform:uppercase;letter-spacing:.05em;margin-top:4px}.btn-success{background:#1f9060;color:#fff;border:none;border-radius:9px;padding:8px 16px;font-size:13px;font-weight:700;cursor:pointer;transition:background .13s;white-space:nowrap}.btn-success:hover:not(:disabled){background:#157a4e}.btn-success:disabled{opacity:.5;cursor:default}.ticket-loading{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;padding:60px;color:#64748b}.ticket-loading-spinner{width:32px;height:32px;border:3px solid #e2e8f0;border-top:3px solid var(--brand-red);border-radius:50%;animation:spin .7s linear infinite}@keyframes spin{to{transform:rotate(1turn)}}@media (max-width:860px){.ticket-detail-grid{grid-template-columns:1fr}.td-hero{flex-wrap:wrap}.td-hero-actions{flex-direction:row;width:100%}.td-tabs{overflow-x:auto}.td-tab{flex:none}}.td-status-badge{display:inline-flex;align-items:center;gap:6px;border-radius:999px;border:1px solid transparent;padding:5px 12px;font-size:13px;font-weight:700;white-space:nowrap}.td-meta-rows{display:grid;grid-gap:12px;gap:12px}.td-meta-row{display:flex;justify-content:space-between;align-items:center;gap:8px;font-size:13.5px;padding-bottom:12px;border-bottom:1px solid #f1f5f9}.td-meta-row:last-child{border-bottom:none;padding-bottom:0}.td-meta-label{color:#64748b;font-weight:600;font-size:12px;text-transform:uppercase;letter-spacing:.05em;flex-shrink:0}.td-assignee{display:flex;align-items:center;gap:6px;font-size:13px;font-weight:600}.td-comments{display:flex;flex-direction:column;gap:12px}.td-comment{display:flex;gap:10px;align-items:flex-start}.td-comment-avatar{display:inline-flex;align-items:center;justify-content:center;width:30px;height:30px;min-width:30px;border-radius:50%;background:#1e293b;color:#fff;font-size:11px;font-weight:700;letter-spacing:.02em}.td-comment-body{flex:1 1;background:#f8fafc;border:1px solid #e2e8f0;border-radius:10px;padding:8px 12px;font-size:13.5px}.td-comment-meta{display:flex;align-items:baseline;gap:8px;font-size:13px}.td-comment-date{color:#94a3b8;font-size:11.5px;font-weight:400}.td-file-drop{display:flex;align-items:center;justify-content:center;gap:8px;padding:12px;border:2px dashed #cbd5e1;border-radius:10px;font-size:13px;font-weight:600;color:#64748b;cursor:pointer;transition:border-color .15s,background .15s}.td-file-drop:hover{border-color:var(--brand-red);background:#fff1f2;color:var(--brand-red)}.td-files{display:flex;flex-direction:column;gap:6px}.td-file-item{display:flex;align-items:center;gap:6px;font-size:13px;color:var(--brand-red);text-decoration:none;padding:5px 8px;border-radius:7px;border:1px solid #fecdd3;background:#fff1f2;font-weight:500;transition:background .13s}.td-file-item:hover{background:#ffe4e6}@keyframes shimmer{0%{background-position:-400px 0}to{background-position:400px 0}}.skeleton-inline,.skeleton-line{display:block;border-radius:6px;background:linear-gradient(90deg,#e2e8f0 25%,#f1f5f9 50%,#e2e8f0 75%);background-size:400px 100%;animation:shimmer 1.4s ease-in-out infinite}.skeleton-card{pointer-events:none;opacity:.75}.skeleton-line+.skeleton-line{margin-top:6px}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.text-danger{color:#b53558}.text-subtle{color:#4f5566}.stats-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:12px;gap:12px}.stat-value{font-size:34px;margin:8px 0;font-weight:800}.bar-chart{grid-gap:8px}.bar-chart,.bar-row{display:grid;gap:8px}.bar-row{grid-template-columns:160px 1fr 40px;align-items:center;grid-gap:8px}.bar-track{height:10px;background:#eceef4;border-radius:999px;overflow:hidden}.bar-fill{height:100%;background:linear-gradient(90deg,#ff2a36,#e30613)}.metrics-kpi-row{display:grid;grid-template-columns:repeat(3,1fr);grid-gap:14px;gap:14px}.metrics-kpi-card{display:flex;flex-direction:column;gap:8px;padding:18px 20px;border:1.5px solid #bdc2cf!important;border-top:3px solid transparent!important;box-shadow:0 2px 12px rgba(21,22,27,.08)!important;overflow:hidden;position:relative}.metrics-kpi-card:before{content:"";position:absolute;inset:0;opacity:.055;pointer-events:none;background:var(--kpi-accent,transparent);border-radius:inherit}.metrics-kpi-header{display:flex;justify-content:space-between;align-items:flex-start;gap:8px}.metrics-kpi-label{font-size:13px;font-weight:800;color:#0f172a;margin:0;letter-spacing:.01em}.metrics-kpi-sub{font-size:11.5px;color:#64748b;margin:2px 0 0;font-weight:500}.metrics-kpi-badge{font-size:11px;font-weight:700;padding:3px 10px;border-radius:999px;border:1px solid transparent;white-space:nowrap;flex-shrink:0}.metrics-kpi-gauge-wrap{display:flex;flex-direction:column;align-items:center;gap:6px;padding:4px 0 0}.metrics-kpi-gauge-center{display:flex;align-items:baseline;gap:3px}.metrics-kpi-ring-wrap{display:flex;flex-direction:column;align-items:center;gap:6px;padding:4px 0 0}.metrics-kpi-ring-center{display:flex;align-items:baseline;gap:2px}.metrics-kpi-big{font-size:22px;font-weight:800;line-height:1}.metrics-kpi-unit{font-size:13px;font-weight:600;color:#94a3b8;line-height:1}.metrics-kpi-hint{font-size:11px;color:#94a3b8;margin:0;font-weight:500;text-align:center}.metrics-mid-row{display:grid;grid-template-columns:1fr 1fr;grid-gap:14px;gap:14px}.metrics-chart-card{padding:18px 20px;border:1.5px solid #bdc2cf!important;box-shadow:0 2px 12px rgba(21,22,27,.08)!important}.metrics-chart-title{display:flex;align-items:center;gap:9px;padding-bottom:14px;border-bottom:1.5px solid #bdc2cf;margin-bottom:6px;color:#334155}.metrics-chart-title-icon{width:28px;height:28px;border-radius:8px;display:flex;align-items:center;justify-content:center;flex-shrink:0;background:#fcedf1;color:#e30613;border:1px solid #f4b8c0}.metrics-chart-title strong{font-size:13.5px;font-weight:700;color:#0f172a;flex:1 1}.metrics-peak-badge{font-size:11px;font-weight:700;padding:3px 10px;border-radius:999px;background:#fdf4e3;color:#b87220;border:1px solid #e8c87a;white-space:nowrap}.mbar-list{display:flex;flex-direction:column;gap:11px;margin-top:6px}.mbar-row{gap:10px}.mbar-rank,.mbar-row{display:flex;align-items:center}.mbar-rank{width:22px;height:22px;justify-content:center;border-radius:7px;font-size:11px;font-weight:800;flex-shrink:0}.mbar-info{flex:1 1;display:flex;flex-direction:column;gap:5px;min-width:0}.mbar-label-wrap{display:flex;align-items:baseline;gap:6px;min-width:0}.mbar-label{font-size:12.5px;font-weight:600;color:#1e293b;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.mbar-sublabel{font-size:10.5px;font-weight:500;color:#94a3b8;white-space:nowrap;flex-shrink:0}.mbar-track{height:9px;background:#e8ecf5;border-radius:999px;overflow:hidden}.mbar-fill{height:100%;border-radius:999px;transition:width .7s cubic-bezier(.4,0,.2,1)}.mbar-value{font-size:13px;font-weight:800;color:#0f172a;min-width:28px;text-align:right;flex-shrink:0}.metrics-pie-wrap{display:flex;align-items:center;gap:20px;flex-wrap:wrap;justify-content:center}.metrics-pie-legend{display:flex;flex-direction:column;gap:8px;flex:1 1;min-width:130px}.metrics-legend-row{display:flex;align-items:center;gap:8px;font-size:12.5px;padding:5px 8px;border-radius:8px;transition:background .12s}.metrics-legend-row:hover{background:#f8fafc}.metrics-legend-dot{width:11px;height:11px;border-radius:50%;flex-shrink:0;box-shadow:0 0 0 2px rgba(0,0,0,.08)}.metrics-legend-label{flex:1 1;font-weight:500;color:#334155;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.metrics-legend-pct{font-weight:700;color:#64748b;font-size:11.5px;min-width:32px;text-align:right}.metrics-legend-num{font-weight:800;color:#0f172a;font-size:12px;min-width:24px;text-align:right;background:#f1f5f9;padding:1px 6px;border-radius:5px}.metrics-col-wrap{padding:4px 0;overflow-x:auto}.list-clean{margin:0;padding-left:18px;display:grid;grid-gap:8px;gap:8px}.auth-shell{min-height:100vh;display:grid;grid-template-columns:minmax(320px,540px) minmax(320px,420px);align-items:stretch;justify-content:center;background:#fff}.auth-brand{color:#fff;padding:56px;display:grid;align-content:center;grid-gap:20px;gap:20px}.auth-brand h1{margin:0;font-size:44px;line-height:1.05}.auth-brand p{margin:0;color:#d8dbe3;font-size:16px;max-width:460px}.brand-chip{display:inline-flex;width:-moz-fit-content;width:fit-content;padding:6px 12px;border-radius:999px;background:#fff;color:#ffd9dc;border:1px solid rgba(255,57,71,.55);font-size:12px;font-weight:700;letter-spacing:.4px}.auth-panel{background:#fff;display:grid;align-content:center;padding:36px}.auth-card{width:100%;border:1px solid var(--border);border-radius:18px;padding:24px;display:grid;grid-gap:14px;gap:14px;box-shadow:0 16px 36px rgba(21,22,27,.08)}.auth-title{margin:0;font-size:28px}.auth-subtitle{margin:0;color:#666b79}.auth-link{color:var(--brand-red);font-weight:700}.auth-shell-login{grid-template-columns:minmax(360px,40%) minmax(0,60%);justify-content:stretch;background:#fff}.auth-panel-login{align-content:center;justify-items:start;padding:clamp(28px,6vw,72px);background:#fff;position:relative;z-index:99999}.auth-card-login{width:min(100%,420px);margin:0;position:relative;z-index:9999}.auth-brand-login{position:relative;overflow:hidden;padding:clamp(40px,5vw,72px);gap:24px;background:linear-gradient(90deg,rgba(8,10,14,.98) 0 70%,rgba(8,10,14,.96) 70% 100%),linear-gradient(140deg,transparent 0 72%,rgba(255,255,255,.96) 72% 82%,transparent 82%),linear-gradient(40deg,transparent 0 74%,rgba(251,0,9,.95) 74% 84%,transparent 84%),linear-gradient(150deg,transparent 0 79%,rgba(24,24,28,.94) 79% 89%,transparent 89%),linear-gradient(135deg,#060608,#101217 50%,#171b22)}.auth-brand-login:after,.auth-brand-login:before{content:"";position:absolute;-webkit-clip-path:polygon(0 100%,100% 0,100% 100%);clip-path:polygon(0 100%,100% 0,100% 100%);opacity:.94;pointer-events:none}.auth-brand-login:before{width:min(28vw,340px);height:min(22vw,280px);right:0;bottom:0;background:linear-gradient(135deg,rgba(255,255,255,.98),rgba(228,228,228,.9));box-shadow:-22px 18px 48px rgba(0,0,0,.2)}.auth-brand-login:after{width:min(30vw,380px);height:min(22vw,280px);right:-18px;top:-10px;bottom:auto;-webkit-clip-path:polygon(0 0,100% 0,100% 100%);clip-path:polygon(0 0,100% 0,100% 100%);background:linear-gradient(135deg,rgba(251,0,9,.98),rgba(120,0,5,.92));box-shadow:-16px 14px 36px rgba(0,0,0,.2)}.auth-brand-login>*{position:relative;z-index:1}.article-link{text-decoration:none;color:inherit}.article-link:hover{border-color:#f59aa1}.row-wrap{display:flex;flex-wrap:wrap;gap:6px}.row-end{display:flex;align-items:flex-end}.w-full{width:100%}.fit-content{width:-moz-fit-content;width:fit-content}.comment-item{margin:0;padding:8px 10px;background:#f7f8fb;border-radius:8px;border:1px solid var(--border)}.file-link{color:var(--brand-red);font-weight:600}.jira-mobile-backdrop{display:none}@media (max-width:980px){.jira-navbar{z-index:1100}.assistant-admin-fields-2,.assistant-admin-form-grid,.assistant-admin-grid,.assistant-admin-option-row,.assistant-layout,.auth-shell,.chat-shell,.grid-2,.metrics-kpi-row,.metrics-mid-row,.stats-grid{grid-template-columns:1fr}.assistant-admin-sidebar,.assistant-admin-sticky,.assistant-result-panel,.assistant-topics{position:static;max-height:none}.assistant-admin-type-picker{grid-template-columns:1fr}.assistant-admin-builder-nav{grid-template-columns:repeat(2,minmax(0,1fr))}.assistant-chat-panel{min-height:500px}.assistant-chat-window{max-height:56vh}.qa2-hero{flex-direction:column}.qa2-grid{grid-template-columns:1fr}.jira-navbar-inner{padding:0 16px;gap:12px}.jira-mobile-toggle{display:flex}.jira-logo-badge,.jira-logout-btn,.jira-vr{display:none}.jira-notify-panel{position:fixed;width:min(408px,calc(100vw - 24px));max-height:calc(100dvh - 112px)}.jira-notify-panel,.jira-notify-toast{top:88px;right:12px}.jira-profile-dropdown{position:fixed;top:88px;right:12px;width:min(280px,calc(100vw - 24px))}.jira-nav{position:fixed;top:0;left:-100%;width:min(300px,85vw);height:100dvh;background:#09090b;z-index:1000;flex-direction:column;align-items:stretch;justify-content:flex-start;padding:70px 16px 24px;gap:4px;overflow-y:auto;transition:left .3s cubic-bezier(.4,0,.2,1);box-shadow:8px 0 32px rgba(0,0,0,.6)}.jira-drawer-footer{display:flex;flex-direction:column;gap:8px;margin-top:auto;padding-top:20px;border-top:1px solid rgba(255,255,255,.08)}.jira-drawer-user{padding:10px 14px;border-radius:8px;background:rgba(255,255,255,.04);font-weight:600;color:rgba(255,255,255,.6);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.jira-drawer-logout,.jira-drawer-user{display:flex;align-items:center;gap:8px;font-size:13px;font-family:var(--font-montserrat),sans-serif}.jira-drawer-logout{justify-content:center;width:100%;padding:12px 16px;border-radius:10px;border:1px solid rgba(251,0,9,.4);background:rgba(251,0,9,.06);color:#ff4d52;font-weight:700;letter-spacing:.04em;cursor:pointer;transition:background .2s ease}.jira-drawer-logout:hover{background:rgba(251,0,9,.15)}.jira-nav.open{left:0}.jira-mobile-close{display:flex}.jira-nav-item{height:auto;padding:13px 16px;border-radius:12px;font-size:13px;color:rgba(255,255,255,.65);border:1px solid transparent;gap:10px;position:relative}.jira-nav-icon-svg{width:20px;height:20px}.jira-nav-item:after{display:none}.jira-nav-item.active,.jira-nav-item:hover{color:#ffffff;background:linear-gradient(90deg,rgba(251,0,9,.2),rgba(251,0,9,.08));border-color:rgba(251,0,9,.34);box-shadow:inset 0 0 0 1px rgba(251,0,9,.08)}.jira-nav-item.active:before{content:"";position:absolute;left:-1px;top:8px;bottom:8px;width:4px;border-radius:999px;background:#fb0009;box-shadow:0 0 12px rgba(251,0,9,.45)}.jira-nav-item.active .jira-nav-icon-svg,.jira-nav-item:hover .jira-nav-icon-svg{opacity:1}.jira-nav-item.active .jira-nav-icon-svg{color:#ffffff;filter:drop-shadow(0 0 6px rgba(251,0,9,.18))}.jira-mobile-backdrop{display:block;position:fixed;inset:0;background:rgba(0,0,0,.65);z-index:900}.auth-brand{padding:24px}.auth-panel,.jira-main{padding:12px}.auth-shell-login{grid-template-columns:1fr;background:#fff}.auth-brand-login{display:none}.auth-panel-login{min-height:100dvh;padding:20px;background:transparent}.auth-card-login{width:100%;max-width:none}}@media (min-width:1200px) and (max-width:1600px){.jira-navbar-inner{padding:0 24px;gap:20px}.jira-nav-item{padding:0 12px;font-size:11px}}@media (max-width:1400px){.jira-user-name{display:none}.jira-user-pill{padding:6px 10px}.jira-notify-panel{right:-8px}.jira-notify-stats{grid-template-columns:1fr}.jira-notify-head-actions{justify-content:flex-start}.jira-profile-trigger .jira-user-name{display:none}}@media (max-width:980px){.kanban-board{grid-template-columns:repeat(3,minmax(220px,1fr))}.ticket-detail-grid{grid-template-columns:1fr}.kanban-filter-bar{grid-template-columns:1fr 1fr}}@media (max-width:640px){.kanban-board{grid-template-columns:repeat(2,minmax(200px,1fr))}.kanban-filter-bar{grid-template-columns:1fr}}.metrics-filter-bar{gap:10px 16px;background:#fff;border:1.5px solid #bdc2cf;border-radius:10px;padding:10px 14px;box-shadow:0 1px 3px rgba(0,0,0,.04)}.metrics-filter-bar,.metrics-filter-dates{display:flex;align-items:center;flex-wrap:wrap}.metrics-filter-dates{gap:6px}.metrics-filter-label{font-size:11.5px;font-weight:600;color:#64748b;white-space:nowrap}.metrics-date-input{font-size:12px;font-family:inherit;color:#0f172a;background:#f8fafc;border:1.5px solid #d1d5db;border-radius:6px;padding:4px 8px;outline:none;cursor:pointer;transition:border-color .15s}.metrics-date-input:focus{border-color:#fb0009;box-shadow:0 0 0 2px #2f7dd420}.metrics-filter-presets{display:flex;align-items:center;gap:5px;flex-wrap:wrap}.metrics-preset-chip{font-size:11.5px;font-weight:600;color:#475569;background:#f1f5f9;border:1.5px solid #e2e8f0;border-radius:20px;padding:3px 11px;cursor:pointer;transition:background .12s,color .12s,border-color .12s;white-space:nowrap}.metrics-preset-chip:hover{background:#e8f1fc;color:#fb0009;border-color:#f0b8b8}.metrics-preset-chip.active{background:#fb0009;color:#fff;border-color:#fb0009}.metrics-filter-exports{display:flex;align-items:center;gap:6px;margin-left:auto}.metrics-export-btn{display:inline-flex;align-items:center;gap:5px;font-size:12px;font-weight:600;font-family:inherit;color:#475569;background:#f1f5f9;border:1.5px solid #e2e8f0;border-radius:7px;padding:5px 12px;cursor:pointer;transition:background .12s,color .12s,border-color .12s;white-space:nowrap}.metrics-export-btn:hover{background:#e8f1fc;color:#fb0009;border-color:#f0b8b8}.metrics-total-bar{background:#000;border-radius:12px;padding:16px 20px;box-shadow:0 2px 8px rgba(0,0,0,.3)}.metrics-total-content{display:flex;align-items:center;gap:12px;color:#fff}.metrics-total-content svg{flex-shrink:0;opacity:.9}.metrics-total-label{font-size:13px;font-weight:500;opacity:.95}.metrics-total-value{font-size:24px;font-weight:700;letter-spacing:-.02em}.metrics-total-breakdown{font-size:12px;font-weight:500;opacity:.85;margin-left:auto}@media (max-width:768px){.metrics-total-content{flex-wrap:wrap;gap:8px}.metrics-total-breakdown{margin-left:0;width:100%}}@media print{.jira-nav-sidebar,.jira-navbar,.kanban-filter-bar,.no-print{display:none!important}.jira-main{margin:0!important;padding:16px!important}.layout-stack{gap:14px!important}.card,.metrics-chart-card,.metrics-kpi-card{box-shadow:none!important;border:1.5px solid #bdc2cf!important;page-break-inside:avoid;break-inside:avoid}.metrics-kpi-row{grid-template-columns:repeat(3,1fr)!important;grid-gap:12px!important}.metrics-kpi-row,.metrics-mid-row{display:grid!important;gap:12px!important}.metrics-mid-row{grid-template-columns:repeat(2,1fr)!important;grid-gap:12px!important}body{background:#fff!important}}.calendar-grid{display:grid;grid-template-columns:repeat(7,1fr);grid-gap:1px;gap:1px;background:#e2e8f0;border:1px solid #e2e8f0;border-radius:8px;overflow:hidden}.calendar-day-header{background:#f8fafc;padding:12px;text-align:center;font-size:13px;font-weight:600;color:#64748b;text-transform:uppercase;letter-spacing:.05em}.calendar-day{background:#fff;min-height:100px;padding:8px;cursor:pointer;transition:background .15s;display:flex;flex-direction:column}.calendar-day:hover{background:#f8fafc}.calendar-day.empty{background:#f8fafc;cursor:default}.calendar-day.today{background:#eff6ff}.calendar-day.today .calendar-day-number{background:#2f7dd4;color:#fff;width:28px;height:28px;display:inline-flex;align-items:center;justify-content:center;border-radius:50%;font-weight:700}.calendar-day-number{font-size:14px;font-weight:600;color:#0f172a;margin-bottom:6px}.calendar-day-events{display:flex;flex-wrap:wrap;gap:4px;margin-top:auto}.calendar-event-dot{width:6px;height:6px;border-radius:50%}.calendar-event-more{font-size:10px;color:#64748b;font-weight:600;margin-left:2px}.gantt-container{--gantt-task-col:300px;--gantt-header-h:52px;--gantt-row-h:64px;background:#fff;border-radius:8px;overflow:hidden;max-width:100%}.gantt-scroll-col::-webkit-scrollbar{height:8px}.gantt-scroll-col::-webkit-scrollbar-track{background:#f1f5f9;border-radius:10px}.gantt-scroll-col::-webkit-scrollbar-thumb{background:linear-gradient(135deg,#fb0009,#d10007);border-radius:10px;-webkit-transition:all .2s;transition:all .2s}.gantt-scroll-col::-webkit-scrollbar-thumb:hover{background:linear-gradient(135deg,#d10007,#b10006)}.gantt-shell{display:grid;grid-template-columns:var(--gantt-task-col) 1fr}.gantt-fixed-col{position:-webkit-sticky;position:sticky;left:0;z-index:20;background:#ffffff;border-right:1px solid #e2e8f0}.gantt-fixed-header{height:var(--gantt-header-h);padding:0 16px;font-weight:600;color:#475569;font-size:13px;background:#f8fafc}.gantt-fixed-header,.gantt-fixed-row{box-sizing:border-box;display:flex;align-items:center;border-bottom:1px solid #e2e8f0}.gantt-fixed-row{min-height:var(--gantt-row-h);padding:10px 16px;gap:8px;overflow:hidden}.gantt-scroll-col{overflow-x:auto;overflow-y:hidden;scroll-behavior:smooth;min-width:0}.gantt-scroll-header{position:-webkit-sticky;position:sticky;top:0;z-index:10;height:var(--gantt-header-h);background:#f8fafc;border-bottom:1px solid #e2e8f0;overflow:hidden}.gantt-scroll-row{position:relative;height:var(--gantt-row-h);min-height:var(--gantt-row-h);border-bottom:1px solid #e2e8f0;overflow:visible}.gantt-scroll-body{min-width:max-content;overflow:visible}.gantt-fixed-row:hover,.gantt-scroll-row:hover{background:#f8fafc}.gantt-header,.gantt-row{display:grid;grid-template-columns:var(--gantt-task-col) 1fr;border-bottom:1px solid #e2e8f0;min-width:max-content}.gantt-header{top:0;background:#f8fafc;z-index:10;font-weight:600;color:#475569;font-size:13px}.gantt-header,.gantt-task-label{position:-webkit-sticky;position:sticky}.gantt-task-label{width:var(--gantt-task-col);min-width:var(--gantt-task-col);max-width:var(--gantt-task-col);box-sizing:border-box;flex-shrink:0;padding:12px 16px;border-right:1px solid #e2e8f0;display:flex;align-items:center;gap:8px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;left:0;z-index:8;background:#ffffff}.gantt-header .gantt-task-label{z-index:12;background:#f8fafc}.gantt-timeline{display:grid;grid-auto-flow:column;grid-auto-columns:minmax(80px,1fr);position:relative;scroll-behavior:smooth;min-width:max-content;overflow:visible}.gantt-scroll-header .gantt-timeline{height:var(--gantt-header-h)}.gantt-scroll-row .gantt-timeline{height:100%}.gantt-day{height:var(--gantt-header-h);padding:0 4px;box-sizing:border-box;display:flex;align-items:center;justify-content:center;text-align:center;border-right:1px solid #f1f5f9;font-size:12px;transition:all .2s}.gantt-body{min-height:200px}.gantt-row{position:relative;min-height:48px}.gantt-row:hover{background:#f8fafc}.gantt-task-type{width:24px;height:24px;border-radius:4px;display:inline-flex;align-items:center;justify-content:center;font-size:11px;font-weight:700;flex-shrink:0}.gantt-task-title{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:13px;color:#0f172a}.gantt-bar{position:absolute;top:50%;transform:translateY(-50%);height:32px;border-radius:6px;display:flex;align-items:center;padding:0 12px;box-shadow:0 2px 4px rgba(0,0,0,.1);transition:all .2s;cursor:pointer}.gantt-bar:hover{transform:translateY(-50%) translateY(-2px);box-shadow:0 6px 16px rgba(0,0,0,.2);z-index:5}.gantt-bar-label{font-size:11px;font-weight:700;color:#fff;white-space:nowrap}.modal-overlay{position:fixed;inset:0;background:rgba(0,0,0,.5);display:flex;align-items:center;justify-content:center;z-index:100;padding:20px}.modal-content{background:#fff;border-radius:12px;max-width:600px;width:100%;max-height:90vh;overflow:auto;box-shadow:0 20px 60px rgba(0,0,0,.3)}.modal-header{padding:20px 24px;border-bottom:1px solid #e2e8f0;display:flex;align-items:center;justify-content:space-between}.modal-header h2{margin:0;font-size:20px;font-weight:700;color:#0f172a}.modal-close{background:none;border:none;font-size:32px;line-height:1;color:#64748b;cursor:pointer;padding:0;width:32px;height:32px;display:flex;align-items:center;justify-content:center;border-radius:6px;transition:all .15s}.modal-close:hover{background:#f1f5f9;color:#0f172a}.modal-body{padding:24px}.modal-footer{padding:16px 24px;border-top:1px solid #e2e8f0;display:flex;gap:12px;justify-content:flex-end}@media (max-width:768px){.calendar-grid{gap:0}.calendar-day{min-height:80px;padding:6px}.calendar-day-number{font-size:12px}.gantt-header,.gantt-row{grid-template-columns:var(--gantt-task-col) 1fr}.gantt-container{--gantt-task-col:220px}.gantt-task-label{padding:10px 12px}.gantt-day{font-size:10px;padding:10px 2px}}.tickets-table-wrapper{width:100%;overflow-x:auto;border-radius:12px}.tickets-table{width:100%;border-collapse:collapse;font-size:13px}.tickets-table thead{background:#f8fafc;border-bottom:2px solid #e2e8f0}.tickets-table th{text-align:left;padding:12px 16px;font-weight:700;font-size:12px;text-transform:uppercase;letter-spacing:.05em;color:#64748b}.tickets-table tbody tr{border-bottom:1px solid #e2e8f0;transition:background-color .15s}.tickets-table-row{cursor:pointer}.tickets-table-row:hover{background:#f8fafc}.tickets-table td{padding:14px 16px;vertical-align:middle}.ticket-number{font-weight:700;font-size:12px;color:#2f7dd4;font-family:SF Mono,Monaco,monospace}.ticket-title-cell{display:flex;flex-direction:column;gap:4px;max-width:400px}.ticket-title-cell strong{color:#0f172a;font-weight:600}.ticket-subtitle{font-size:12px;color:#94a3b8}.status-badge{align-items:center;gap:6px}.priority-badge,.status-badge{display:inline-flex;border-radius:16px;border:1px solid}.category-badge,.priority-badge,.status-badge{padding:4px 10px;font-size:12px;font-weight:600;white-space:nowrap}.category-badge{display:inline-block;border-radius:8px;background:#f1f5f9;color:#475569}.assigned-badge{font-size:13px;color:#0f172a;font-weight:500}.date-cell,.sla-cell{font-size:12px;color:#64748b}.sla-cell{font-weight:500}.sla-cell.sla-breach{color:#b53558;font-weight:700}.td-hero-notice{display:flex;align-items:center;gap:8px;padding:10px 16px;background:#eff6ff;border:1px solid #bfdbfe;border-radius:8px;font-size:13px;font-weight:600;color:#1e40af}.kanban-ticket.no-drag{cursor:pointer!important}.kanban-ticket.no-drag .kanban-drag-handle{opacity:.2;pointer-events:none}.kanban-ticket.no-drag:hover .kanban-drag-handle{opacity:.2}.td-visitor-search{position:relative;margin-bottom:12px}.td-visitor-search-input{width:100%;padding:10px 12px;font-size:13px;border:1.5px solid #dfe3eb;border-radius:8px;background:#fff;color:#0f172a;transition:all .15s;font-family:inherit}.td-visitor-search-input:focus{outline:none;border-color:#2f7dd4;box-shadow:0 0 0 3px rgba(47,125,212,.1)}.td-visitor-search-input::placeholder{color:#94a3b8}.td-visitor-dropdown{max-height:240px;overflow-y:auto;border:1.5px solid #dfe3eb;border-radius:8px;background:#fff;box-shadow:0 4px 20px rgba(21,22,27,.12),0 0 0 .5px rgba(21,22,27,.06);margin-top:4px}.td-visitor-dropdown::-webkit-scrollbar{width:6px}.td-visitor-dropdown::-webkit-scrollbar-track{background:transparent}.td-visitor-dropdown::-webkit-scrollbar-thumb{background:#cbd5e1;border-radius:3px}.td-visitor-dropdown::-webkit-scrollbar-thumb:hover{background:#94a3b8}.td-visitor-user-item{display:flex;align-items:center;gap:10px;width:100%;padding:10px 12px;background:none;cursor:pointer;text-align:left;border:none;border-bottom:1px solid #f1f5f9;transition:background .1s}.td-visitor-user-item:last-child{border-bottom:none}.td-visitor-user-item:hover:not(:disabled){background:#f8fafc}.td-visitor-user-item:disabled{cursor:not-allowed;opacity:.6}.td-visitor-user-info{flex:1 1;min-width:0}.td-visitor-user-name{font-size:13px;font-weight:600;color:#0f172a}.td-visitor-user-meta,.td-visitor-user-name{line-height:1.3;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.td-visitor-user-meta{font-size:11px;color:#64748b;margin-top:2px}.td-visitor-user-role{display:inline-block;padding:2px 6px;background:#e2e8f0;color:#475569;border-radius:4px;font-size:10px;font-weight:600;text-transform:uppercase;letter-spacing:.02em;margin-left:6px}.td-visitor-empty{padding:16px 12px;text-align:center;font-size:12px;color:#64748b}.td-visitor-card{display:flex;align-items:center;gap:10px;padding:8px;background:#f8fafc;border-radius:8px;border:1.5px solid #e2e8f0;transition:all .15s}.td-visitor-card:hover{background:#f1f5f9;border-color:#cbd5e1}.td-visitor-card-info{flex:1 1;min-width:0}.td-visitor-card-name{font-size:13px;font-weight:600;color:#0f172a}.td-visitor-card-email,.td-visitor-card-name{line-height:1.3;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.td-visitor-card-email{font-size:11px;color:#64748b;margin-top:1px}.td-visitor-remove-btn{background:none;border:none;color:#b53558;cursor:pointer;padding:4px 6px;font-size:18px;line-height:1;border-radius:4px;transition:all .15s;display:flex;align-items:center;justify-content:center}.td-visitor-remove-btn:hover{background:#fcedf1;color:#8b1a3a}.td-visitor-remove-btn:active{transform:scale(.95)}.td-files-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(200px,1fr));grid-gap:12px;gap:12px;margin-top:12px}.td-file-card{background:#fff;border:1.5px solid #e2e8f0;border-radius:10px;overflow:hidden;transition:all .15s;cursor:pointer}.td-file-card:hover{border-color:#2f7dd4;box-shadow:0 4px 16px rgba(47,125,212,.15);transform:translateY(-2px)}.td-file-preview{width:100%;height:140px;background:#f8fafc;display:flex;align-items:center;justify-content:center;overflow:hidden;border-bottom:1.5px solid #e2e8f0}.td-file-preview-img{width:100%;height:100%;object-fit:cover;cursor:pointer;transition:transform .15s}.td-file-preview-img:hover{transform:scale(1.05)}.td-file-preview-icon{color:#64748b;display:flex;align-items:center;justify-content:center;cursor:pointer}.td-file-info{padding:10px}.td-file-name{font-size:13px;font-weight:600;color:#0f172a;line-height:1.3;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-bottom:4px}.td-file-meta{font-size:11px;color:#64748b;line-height:1.3}.td-file-actions{display:flex;gap:4px;padding:8px;border-top:1.5px solid #e2e8f0;background:#f8fafc}.td-file-action-btn{flex:1 1;display:flex;align-items:center;justify-content:center;padding:6px;background:#fff;border:1.5px solid #dfe3eb;border-radius:6px;color:#475569;cursor:pointer;transition:all .15s;text-decoration:none}.td-file-action-btn:hover{background:#2f7dd4;border-color:#2f7dd4;color:#fff;transform:scale(1.05)}.td-file-action-delete-btn{flex:1 1;display:flex;align-items:center;justify-content:center;padding:6px;background:#fff;border:1.5px solid #dfe3eb;border-radius:6px;color:#ef4444;cursor:pointer;transition:all .15s;text-decoration:none}.td-file-action-delete-btn:hover{background:#ef4444;border-color:#ef4444;color:#fff;transform:scale(1.05)}.td-modal-overlay{position:fixed;top:0;left:0;right:0;bottom:0;background:rgba(15,23,42,.7);-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);display:flex;align-items:center;justify-content:center;z-index:9999;padding:20px}.td-modal-content{background:#fff;border-radius:12px;box-shadow:0 20px 60px rgba(0,0,0,.3);max-width:900px;width:100%;max-height:90vh;display:flex;flex-direction:column;overflow:hidden}.td-email-modal{max-width:600px}.td-modal-header{display:flex;align-items:center;justify-content:space-between;padding:20px 24px;border-bottom:1.5px solid #e2e8f0}.td-modal-title{font-size:18px;font-weight:700;color:#0f172a;margin:0}.td-modal-close{background:none;border:none;font-size:28px;line-height:1;color:#64748b;cursor:pointer;padding:0;width:32px;height:32px;display:flex;align-items:center;justify-content:center;border-radius:6px;transition:all .15s}.td-modal-close:hover{background:#f1f5f9;color:#0f172a}.td-modal-body{padding:24px;overflow-y:auto;flex:1 1}.td-modal-footer{display:flex;gap:8px;justify-content:flex-end;padding:16px 24px;border-top:1.5px solid #e2e8f0;background:#f8fafc}.form-group{margin-bottom:16px}.form-label{display:block;font-size:13px;font-weight:600;color:#0f172a;margin-bottom:6px}.form-input{width:100%;padding:10px 12px;font-size:14px;border:1.5px solid #dfe3eb;border-radius:8px;background:#fff;color:#0f172a;transition:all .15s;font-family:inherit;resize:vertical}.form-input:focus{outline:none;border-color:#2f7dd4;box-shadow:0 0 0 3px rgba(47,125,212,.1)}.form-input::placeholder{color:#94a3b8}.td-drawer-overlay{position:fixed;top:0;left:0;right:0;bottom:0;background:rgba(15,23,42,.5);-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);z-index:9998;animation:fadeIn .2s ease-out}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}@keyframes slideUp{0%{transform:translateY(100%)}to{transform:translateY(0)}}.td-email-drawer{position:fixed;bottom:0;left:0;right:0;max-height:85vh;background:#fff;border-radius:16px 16px 0 0;box-shadow:0 -8px 40px rgba(0,0,0,.25);z-index:9999;display:flex;flex-direction:column;animation:slideUp .3s cubic-bezier(.4,0,.2,1)}.td-drawer-header{display:flex;align-items:center;justify-content:space-between;padding:20px 24px 16px;border-bottom:1.5px solid #e2e8f0;background:linear-gradient(180deg,#ffffff,#f8fafc)}.td-drawer-title{font-size:18px;font-weight:700;color:#0f172a;margin:0;display:flex;align-items:center;gap:8px}.td-drawer-close{background:none;border:none;font-size:28px;line-height:1;color:#64748b;cursor:pointer;padding:0;width:32px;height:32px;display:flex;align-items:center;justify-content:center;border-radius:6px;transition:all .15s}.td-drawer-close:hover{background:#f1f5f9;color:#0f172a}.td-drawer-body{padding:20px 24px;overflow-y:auto;flex:1 1}.td-drawer-body::-webkit-scrollbar{width:8px}.td-drawer-body::-webkit-scrollbar-track{background:transparent}.td-drawer-body::-webkit-scrollbar-thumb{background:#cbd5e1;border-radius:4px}.td-drawer-body::-webkit-scrollbar-thumb:hover{background:#94a3b8}.td-drawer-footer{display:flex;gap:8px;justify-content:flex-end;padding:16px 24px;border-top:1.5px solid #e2e8f0;background:#f8fafc}.td-email-attach-btn{display:inline-flex;align-items:center;gap:6px;padding:8px 14px;background:#fff;border:1.5px dashed #cbd5e1;border-radius:8px;color:#475569;font-size:13px;font-weight:600;cursor:pointer;transition:all .15s}.td-email-attach-btn:hover{border-color:#2f7dd4;color:#2f7dd4;background:#f0f7ff}.td-email-attachments{flex-direction:column;gap:6px;margin-top:10px}.td-email-attachment-item{display:flex;align-items:center;gap:8px;padding:8px 12px;background:#f8fafc;border:1.5px solid #e2e8f0;border-radius:8px;font-size:13px;color:#0f172a}.td-email-attachment-name{flex:1 1;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-weight:500}.td-email-attachment-size{color:#64748b;font-size:11px}.td-email-attachment-remove{background:none;border:none;color:#b53558;cursor:pointer;padding:2px 6px;font-size:18px;line-height:1;border-radius:4px;transition:all .15s;margin-left:4px}.td-email-attachment-remove:hover{background:#fcedf1;color:#8b1a3a}@media (max-width:768px){.td-email-drawer{max-height:90vh}.td-drawer-body,.td-drawer-footer,.td-drawer-header{padding-left:16px;padding-right:16px}}.td-toast{position:fixed;top:20px;right:20px;padding:14px 20px;border-radius:8px;font-size:14px;font-weight:500;box-shadow:0 4px 12px rgba(0,0,0,.15);z-index:10000;animation:slideInRight .3s ease-out,slideOutRight .3s ease-in 3.2s forwards;min-width:280px;max-width:420px}.td-toast-success{background:#e6f8f1;color:#1f9060;border:1px solid #85d4b0}.td-toast-error{background:#fcedf1;color:#b53558;border:1px solid #e8a0b4}@keyframes slideInRight{0%{transform:translateX(400px);opacity:0}to{transform:translateX(0);opacity:1}}@keyframes slideOutRight{0%{transform:translateX(0);opacity:1}to{transform:translateX(400px);opacity:0}}.td-email-list{display:flex;flex-direction:column;gap:16px}.td-email-item{border:1px solid var(--border);border-radius:8px;padding:16px;background:var(--brand-white);transition:box-shadow .2s}.td-email-item:hover{box-shadow:0 2px 8px rgba(0,0,0,.08)}.td-email-failed{border-color:#e8a0b4;background:#fcedf1}.td-email-header{display:flex;gap:12px;margin-bottom:12px}.td-email-meta{flex:1 1;min-width:0}.td-email-from{display:flex;align-items:center;gap:8px;margin-bottom:4px}.td-email-status-badge{display:inline-block;padding:2px 8px;border-radius:4px;font-size:11px;font-weight:600;background:#fcedf1;color:#b53558;border:1px solid #e8a0b4}.td-email-to-line{font-size:13px;color:var(--text-muted);margin-bottom:2px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.td-email-address{color:var(--brand-black);font-weight:500}.td-email-cc{color:var(--text-muted)}.td-email-subject{font-size:15px;font-weight:600;margin-bottom:8px;color:var(--brand-black)}.td-email-body{font-size:14px;color:var(--brand-black);white-space:pre-wrap;line-height:1.6;margin-bottom:12px;padding:12px;background:#f9fafb;border-radius:6px;border:1px solid #e5e7eb}.td-email-attachments{display:flex;flex-wrap:wrap;gap:8px;margin-top:8px}.td-email-attachment-badge{display:inline-flex;align-items:center;gap:4px;padding:4px 10px;background:#f3f4f7;border:1px solid var(--border);border-radius:6px;font-size:12px;color:var(--brand-black)}.td-email-error{margin-top:12px;padding:10px;background:#fff5f5;border:1px solid #feb2b2;border-radius:6px;font-size:13px;color:#c53030}.td-email-error strong{font-weight:600}